[Resuelto] Website changes to primary language when checking the cart

Hello There,
I hope you're doing well.

To reduce the waiting time, I took this ticket and responded in English. If you prefer to continue the conversation in Spanish, please let me know in the next response and I will forward this ticket to on of my Spanish speaking colleague, who will assist you further in Spanish language.

I checked the entire conversation you had and understood the issue. It is possible that the 'Cart' and 'Checkout' page has not been configured correctly for the Spanish language which is causing the issue. Please try the following and check if that helps in solving the issue.

- Please go to "WooCommerce > WooCommerce Multilingual > Status" tab
- Check the "WooCommerce Store Pages" section. If the WooCommerce Store pages have not been created for the Spanish language, you'll see a button named "Create WooCommerce Page". Please click on that.
- Once the pages are created, please check again.

If you continue to see the issue, here's what you can do:

- Please logout from "enlace oculto"
- Now, access "enlace oculto" and login to the Admin Dashboard
- Go to "WooCommerce > Settings > Advanced" and under "Page Setup", ensure that the 'Cart' and 'Checkout' page is configured properly. The Spanish version of the page should be selected there.

Please let me know how it goes. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

Hi There,
Thank you for the detailed feedback.

I installed the 'Side Cart WooCommerce' plugin to investigate the issue further. While checking the settings, I found that the 'Cart' and 'Checkout' page links need to be added manually in the plugin. To ensure they function correctly across different languages, you'll need to translate the links. Here are the steps you should follow:

- Please go to WPML > Theme and Plugins localization
- Select the 'Side Cart WooCommerce' plugin and scan the plugin for strings.
- Once the scan is completed, please go to "WPML > String Translation"
- Search for the default cart page link(enlace oculto)
- The link should appear in the result under '[xoo-wsc-gl-options]scu-cart' name. Click on the "+" icon under the Spanish flag and add the link to the Spanish Cart page(enlace oculto)
- Click outside of the box and the translation will be saved.

I hope the steps above will help to solve the issue. Please feel free to let me know if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

Hello There,
I hope you're doing well. My apologies for the late reply, as the weekend and a national holiday caused a delay.

Upon re-examining the Spanish version of the site, I found that clicking the Cart button from the Side Cart now redirects to the Spanish Cart page, where the products added to the cart also appear properly. It seems the suggestion I shared was effective. Could you please adjust the Checkout button link following the instructions I provided in my last message? This would ensure the Checkout link functions correctly in the Spanish version of the site as well.

Regarding the issue with the Checkout page Layout and Double Payment Method - As per our support policy, we are allowed to discuss/handle one issue per ticket. As the issues you mentioned in your last response are different than the issues initially reported in this ticket, I kindly ask you to open a separate ticket for each distinct issue. We'll check and be happy to help you find a solution for each one. Thank you for understanding the matter.

Feel free to let me know if you need further assistance with the Cart and checkout page link issue on the side cart. I'll be happy to help.

Best regards,
Prosenjit

Hi There,
Thank you for the update.

To maintain clarity and organization on each thread, we're allowed to discuss one issue per thread. Since the issue you reported in the last response is different than the issue primarily reported, I've created a separate ticket for you to address the other issue. A response will be sent to that ticket shortly.

Please feel free to let me know if you need help with the issue being redirected to the Galician language when clicking the Cart button from the Side cart. I'll be happy to help. If everything is in order, you might consider marking this thread as resolved.

Best regards,
Prosenjit