Problem: The client reported that images were not being copied from the original to the translated content in the admin area. Solution: We advised the client to check if the images are part of custom fields and, if so, to configure these custom fields to either copy or translate based on the requirement in the WPML settings. We provided a documentation link for guidance: Translating Custom Fields We also recommended making a small change in the original language to check if the images would then display. Additionally, for default feature images, we suggested the following steps: - Navigate to
WordPress Dashboard > WPML > Settings > Media Translation
. - Ensure all checkboxes are enabled and checked. - Click the "Start" button and wait for the process to complete.
If the solution provided here is not relevant due to being outdated or not applicable to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the issue persist, please do not hesitate to open a new support ticket. For further assistance, you can reach out to us on the WPML support forum.
