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  1. May I ask, I purchased a $99 package with one account, and it’s been used on the website for a year. The plugin is about to expire soon, and I can’t find the previous account password. I want to register a new account to purchase the plugin.
    Will the information set in the previous website still be there, and will it affect the display content in the previous webpage?

    • Hello,
      yes, you can buy WPML with a new email. If your existing site is registered (which you can check by going to your WordPress site, Plugins > Add new > Commercial tab) you will need to unregister it and register again with the WPML account. Everything else will work without any changes. You can also send us the URL of your website and we will check in our system if this site is still registered and if it is, what WPML account and waht email address was used. Then you can reset your password. Both options are possible. If you keep your old account you will be able to renew it with 25% dicount (you pay around $75). If you buy anew, you need to pay the full price ($99)

    • When you start installing and configuring WPML, WPML will ask you to register your site. You will be able to assign some of the 90 000 credits you have to your site. For example, you can add 60 000 credits. Maybe the credits will suffice. Please don’t add too many languages. We recommend adding one or two languages at first. Translate your site and if you still have translation credits you can add the other languages later.

  2. 1. Do you have the dropdown menu to select the languages? Does this dropdown menu customizable?
    2. Can I add the dropdown menu mentioned above as a shortcode and put them in the menu (Main Menu>Appearance>Menu) and into the Elementor shortcode widget?
    3. Are these translated links all indexable?
    4. Can I switch the translation from Gtranslate to WPML in a seamless way? As Google already indexes some of my pages, and I don’t want to damage the SEO performance
    5. Do you integrate with the FOX Currency Switcher?
    I really appreciate any help you can provide.

    • 您好,请问如何从“博客”类型的帐户升级到“CMS”类型的帐户? 如果是这样,您需要登录您的 WPML 帐户,您将看到一个升级按钮。

  3. hi,
    Not know which package suits my condition
    I already have 3 language translated contents,so need auto translate, and want to add them to my website, if could show url as, and per product will add different video

    • Hello,
      to translate WooCommerce Product you have to buy the Multilingual CMS package. WPML supports both automatic translations and manual translations. Yes, the following format: is supported but actually it looks like this: or etc I don’t know how you are adding different videos (is this an Elementor site and use use a special widget for adding video?) but providing different videos should be possible too.

    • Hello,
      you install the WPML plugin on your site only once and then you add other languages. Each language will get its own prefix in the URL. Please check the WPML showcase if you want to see some examples of websites created with WPML: If you have translations available for some of your pages that you want to add to your site, you will be able to copy-paste them into your WPML site. You can use automatic translations too. To use automatic translations you need translation credits. You will receive 90 000 translation credits when buying WPM. This number of credits will allows you to translate 45 000 words. If you have more content to translate you will need to buy some extra credits. The details are here:

  4. I want to know how to delete content that I translated using wpml.Currently, my website uses wpml to translate some content that I don’t want to translate, which makes the memory of my website a lot larger. I want to delete them.

  5. If I purchase a multilingual CMS and I need to add several new website languages in the future, can I upgrade to a multilingual agent?


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