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Pre-sales Questions

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39,040 Responses to “Pre-sales Questions”

  1. Hello,

    I want to create B2B store that downloads products daily in ENG language from manufacturers. I want to translate title and description only automatically, but not repeat it daily, but do once by SKU, fir example. Can WPML satisfy such requirement?

    Reply

    • Hello

      The short answer is that WPML can be part of a solution that meets your requirements. To highlight: WPML is a translation management tool.

      You wrote:

      1. I want to create B2B store that downloads products daily in ENG language from manufacturers.

      This particular action is not within the scope of WPML and is an interfacing solution that you will have to develop on your own or via a 3rd party plugin.

      2. I want to translate title and description only automatically

      I understand by “automatically” you mean that you would like to translate the product title and description via machine engine translation and not via human translator. Yes, WPML can handle this. If by “automatically” you meant “immediately”, then this can also be handled by WPML if the site is configured for “automatic immediate” transaltion when a new product appearrs.

      3. but not repeat it daily, but do once by SKU, fir example

      You can send post types (e.g. products) to automatic translation engines via selection from the Translation Management Dashboard. In this option, your site would not be configured for “immediate automatic” translation.

      If you are looking for a programatic solution, we have a list of experienced contractors who can help you develop your multilingual solution:
      https://wpml.org/contractors/

      You can also check out our published API:
      https://wpml.org/documentation/support/wpml-coding-api/

      I hope this answers your questions.

      Reply

    • Hello

      If you’re trying to migrate translations from Weglot to WPML, it’s important to understand that translations in Weglot are not owned by you; they are essentially rented and accessible as long as you maintain a subscription with Weglot.

      Weglot has an export function, which you can find at Weglot’s export documentation, but this is only available in their “Advanced” plan. Unfortunately, there is no automatic way to migrate translations to WPML since the translations are not stored in your WordPress database but in Weglot’s external SaaS system. As a result, you would need to recreate the translations manually in WPML, as we do not have access to Weglot’s translation data.

      I hope this answers your question.

      Reply

  7. Hello,

    Before purchasing the plugin we want to know/understand if it’s capable of translating link targets added with ACF.

    We have the ACF plugin using its WYSIWYG, link etc. fields and we need to translate them to the French language. Specifically the issue is with link translations. We have the ACFML plugin installed, so that’s already set up.

    From what we can tell, the plugin is capable of translating the link text but not the link target.

    So if in English we got:

    Link text: Custom
    Link URL: domain.com/custom

    Then in French translation, we got:

    Link text: Personnalisé
    Link URL: domain.com/custom

    While the actual French link for the page is: domain.com/fr/personnalise

    Is it possible to automatically translate links like that with your plugin IF they’re added through ACF fields?

    We know we can do this manually, but that’d be too time consuming to do.

    Thank you

    Reply

    • Hello

      If the link target is INTERNAL (e.g. a relative link to the same site) then the following is true:

      Links are by default set to copy. Internal links will be auto adjusted if the field is set to “copy”. So, in your example: domain.com (WPML installed and is multilingual)
      If you have a post:
      Title: “A Page”
      URL:domain.com/en/a-page
      and it is translated to
      Title: “Une Page”
      URL : domain.com/fr/une-page

      Then if you have another page: “ACF PAGE” (URL: domin.com/en/acf-page) containing an ACF field that has a dynamic link to “A Page” (internal/releative link) and you send this “ACF PAGE” to translation, then the field reference in the newly translated “French ACF PAGE” will point automatically to “Une Page” (URL: domain.com/fr/une-page).

      This is only for an internal/relative link. For external links, these must be translated manually translated.

      I hope this answers your question. However, I am confused how you have a copy of ACFML if you are not already a WPML customer. I would tell you that the best option is to purchase a license and do you testing within the 30-day refund window. In this way, you can make real (and not theoretical tests) with the help of our Support team who are most up-to-date with all technical issues and requirements.

      https://wpml.org/purchase/refunds/

      Kind regards

      Reply

  9. Hello WPML Team,

    We would like to confirm the compatibility of our desired URL structure with the WPML plugin before purchasing the WPML Multilingual Agency license. Could you please confirm whether the following URL structure can be achieved with WPML and will function correctly for different language pages?

    Context:
    – https://www.example.com/ is a sub-site within a multisite network.
    – We also have different domains within the same multisite network and need to implement the same structure across those sites.

    Desired URL Structure:

    English Language:
    – Home Page: https://www.example.com/NorthAmerica/
    – Home Page: https://www.example.com/SouthAmerica/

    Other Language (e.g., Portuguese):
    – Home Page: https://www.example.com/NorthAmerica/pt/
    – Home Page: https://www.example.com/SouthAmerica/pt/
    – Post Page: https://www.example.com/NorthAmerica/pt/hello-world/
    – Post Page: https://www.example.com/SouthAmerica/pt/hello-world/

    We appreciate your confirmation on this. Looking forward to your response.
    Thanks

    Reply

  10. Dear WPML Support Team,

    I hope you’re doing well.

    I have two quick questions regarding WPML functionality and licensing, and I would appreciate your guidance:
    1. Automatic Language Translation:
    If my website’s default language is English, will WPML automatically display the site in Dutch for visitors coming from the Netherlands, based on geolocation or browser settings — without requiring them to click on the language switcher?
    2. Using WPML on Two Websites:
    I currently have two WordPress websites. Can I use one WPML license across both sites? If not, which license plan should I choose to enable WPML on both websites?

    Looking forward to your clarification so I can move forward with the right setup.

    Best regards,
    Wersin Aziz

    Reply

    • Hello

      1. Automatic Language Translation
      Geotargeting broadly refers to the ability to market specific content based on a user’s location. Redirecting users to content in their language is a big UX advantage and by detecting location based on IP, site owners can automatically display content in the language most suitable to the user. WPML already lets you redirect visitors based on browser language.
      https://wpml.org/documentation/getting-started-guide/language-setup/automatic-redirect-based-on-browser-language/

      However, if you want to redirect visitors based on IP you can learn more about our recommended plugins for this category in the table here and compare their features (note: some may only be available in pro or premium versions).
      https://wpml.org/plugin-functionality/geotargeting/

      2. Using WPML on Two Websites
      Each webiste that has its own WordPress database will require a “site key” from your wpml.org account. If both websites are live, then you would want to get the CMS license which allows for more than one “production” site key. If one of the sites is not “live” then they could operate with a “development” site key but this would show a “under development” banner on the site.

      I hope this answers your question.

      Reply

  12. Dear Team,

    while purchasing it is stated, that the plug-in is automatically renewed. How can I avoid this?

    Best Leonie

    Reply

  13. Hello, I have a question.

    My client has a multisite (14 websites). Which licence do we need here? The one (Multilingual CMS) for 99$ is fine?

    Reply

    • Hello, yes, the Multilingual CMS is fine because you need to generate only one license key for the entire WordPress Multisite.

      Reply

  14. Hi

    I have 3 questions:

    Is €99 once off, or yearly?
    The 90 000 credits, is it per month?
    Does “3 production sites”, mean i can load the plugin on 3 websites?

    Thanks Hain

    Reply

    • Hello,
      1. €99 is a yearly price but you can cancel your renewals for the next years and still use WPML but without updates
      2. You will get 90 000 when you buy. If you renew after the first year, your credits will be filled up to 60 000.
      3. Yes, you can install WPML on 3 websites (actually on 9 more sites but the other ones need to be marked as “development” sites)

      Reply

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