We are a non-profit organisation looking for a multi-language solution. Browsing your site it seems that you have a special offer for non-profits – is that still the case?
Hello,
We have discontinued the support for new non-profits, I am afraid. We still support the existing sites in our system but are not taking on new ones.
Thanks for your interest.
Hi,
I need to know if WPML works with Divi Theme and Woocommerce. I need to do multilingual all my website, fom Home Page to all the product descriptions and categories.
Thanks.
Hi Mercedes just one more question:
The CMS version includes all the plugins required? They are paid or free plugins?
WPML 3.4 or above
WPML String Translation 2.0 or above
WPML Translation Management 2.2 or above
WPML Media Translation 2.1 or above
WooCommerce 2.1 or later
I have WP All Import and also the Listify theme. For each listing which I would like to import into Listify, there is a unique identifier. For each unique identifier I have multiple language files (already pre-translated) which I would like to import into Listify (whereby the unique identifier is found across all the language files to denote it is the same listing, just in a different language). I am wondering how can I organise all this information into the Listify theme so that people can toggle into different languages, and how to organise the URLs for example using a subdomain for each language OR putting the language in the URL somehow. I am happy to pay someone to set this up to save me time as well.
“I am happy to pay someone to set this up to save me time as well.”
If you need some extra work to be done, that cannot be handled by this plugin or is outside the scope of the support help we provide, please contact one of our certified consultants:
Hi support
I’m trying to buy the WPML full package $195, and are taken to the verified by VISA page. I provide all needed information, but are when accepting taken back to the original page with a statement that saying that “authorisation failed”. What to do?
Hi guys I would love to buy WPML but I am only allowed to purchase from within the economical jurisdiction of the European Union. Can you bill from an EU country or would the invoice come from OnTheGoSystems Inc Hong Kong?
Hello,
I’m not sure what “being allowed to purchase from within the economical jurisdiction of the European Union” means but if you are a business registered in the EU and have a VAT number, be sure to enter it to our checkout page, so that we don’t have to charge you VAT.
if there are courses plugins lets say you have additional menu buttons and pages in your wordpress because of that, can these extra menues and pages be manually translated with the wpml plugin ? And if yes, which package do you need to buy ? is the cheapest enough ?
it depends on the plugin and how these features were implemented in it. If they were implemented using WP standards, there is a good change they will appear in your navigation automatically and you will be able to translate them using WPML.
If you just need to translate pages and your menu, the Blog version should suffice. Please note that you can buy the Blog version and if it turns out that you need some extra WPML modules that are available only in the CMS version, you can upgrade from the Blog version to the CMS one for the difference in price. You will find a link to do so in your WPML account.
If your course plugin have more elements to translate (more than just posts, pages, menu), please check if it’s available on our “plugins compatible with WPML” list. In that case you will need the CMS version to translate these extra strings/elements.
A client of ours has built a website using wordpress and plans to use WPML for multilngual control.
Please let me know what are the options to do the version control for translations in WMPL.
Is there a feature that allows to get a notification when English content is updated, so we know that translations need to be done? Is there a way to export only new content (in xliff format)?
Or are there any additional plugins that need to be installed to be able to streamline updates translation process?
Thank you for your reply. My question mostly goes to the updates of the existing content, not to the 1st time translation of the entire content.
Let’s imagine the situation when the entire website is already translated, using translation management plugin. Then the client updates a few pages in source language (in English).
Is there a way to get an automatic notification that there was an update of the English website and some content requires translation? And is there a “smart” way to export only the content that needs to be translated, not going through each individual page?
Yes, WPML can detect it. If you update the original page, the icon of the page/post in the translation panel will change to “Needs update” and this way you easily filter out only these that need translation and send them to your translators again. But please note that the entire page will be sent not just the piece (paragraph) that has changed.
Thank you Agnes. I see that there’s a ‘Don’t include already translated terms in the translation editor’ option. So it applies only if the translation is done in the editor, not for the export in xliff, right (so the xliff will always contain entire page)?
Hello Debbie,
WPML doesn’t translate automatically. It provides you an interface to translate different strings of your website. If your theme is WPML compatible, you will be able to translate all strings, even the ones coming from your theme options. If it’s not compatible you sure still be able to translate pages, posts, categories, tags, menus, etc.
I’d like to be able to create a .com mirror of my .co.uk store for US-based customers. Is this possible? The content, stock, and products will be the same, but the domain and currency would be changed automatically.
Hi Matt, yes, that’s possible. You would need to add another language (please check this hint and then you can use the duplicate option WPML provides and use the and use auto exchange rate feature. Or you can enter the new price manually after your procust is duplicated.
Our developer build our website with WPML. WPML expires in 5 days and we want a renewal. But we do not have acces to his account page, so how can we renewal our subscription? Can’t seem to find a way to make a new account and renew with the link that WordPress gives us.
Hi Yvonne, only the subscription owner can renew it. So you would need to ask your developer to do so. He/she needs to log into his/her WPML account and there will be an option to renew. If you would like to have your own subscription to make independant from your developer, you would need to buy it on your behalf.
Hi Victor, currently we have an option to upgrade from the CMS version to the Lifetime version for the difference in purchase price (providing your WPML subscription haven’t expired yet). This may change in the future.
That’s a pity, i want to buy a CMS license right now and, in a year, I’ll pay the difference to a lifetime license… would you notify before change the rules?
Hi Alex, we don’t have any demo but our refund policy allows you to test WPML for 30 days. And it’s even better than a demo since you can test it with your own theme and plugins and during that probation period you can even ask questions in our support forum.
In the setting, do i need to insert language one by one for example like product A i need to insert twice title name or twice description? Or this plugin got provide one click to translate all page, product and other information?
Hi,
The translate one by one is refer to I need to key every simple for every product? If like that, it take too much time.
The one by one translate is refer to I need to click one by one?
Hi, i just checked your plugin is for unlimited website.
is it means once i purchase it, i can install it at many website by not restricted to one only is it?
Hi,
yes to both of your questions. So you just need to buy one WPML subscription. After the first year, again, you just need to renew it and again, use it for all your websites and websites you build for your customers.
Hi Victor, so now the option to upgrade from “CMS” to “Lifetime” is available, but sometime in the future we are planning to remove the option for Lifetime accounts but even if we do so, we will announce it ahead of time so our current ‘yearly’ clients (like you) will be aware of losing the ability to upgrading to Lifetime (which they have now) and you will still be able to upgrade to Lifetime for a few weeks. I hope it helps.
English
Español
Deutsch
Français
Português
日本語
Русский
简体中文
Italiano
עברית
العربية
Hi wpml,
We are a non-profit organisation looking for a multi-language solution. Browsing your site it seems that you have a special offer for non-profits – is that still the case?
Kind regards,
Søren of Periamma
Hello,
We have discontinued the support for new non-profits, I am afraid. We still support the existing sites in our system but are not taking on new ones.
Thanks for your interest.
Hi,
I need to know if WPML works with Divi Theme and Woocommerce. I need to do multilingual all my website, fom Home Page to all the product descriptions and categories.
Thanks.
Hello Cristina,
Yes. We have a bridge plugin for WooCommerce https://wpml.org/documentation/related-projects/woocommerce-multilingual/ (included in the CMS and lifetime versions) and we are in constant work to keep up the compatibility with Divi https://wpml.org/theme/divi/.
Write back if you need any further help.
Kind regards,
Hi Mercedes just one more question:
The CMS version includes all the plugins required? They are paid or free plugins?
WPML 3.4 or above
WPML String Translation 2.0 or above
WPML Translation Management 2.2 or above
WPML Media Translation 2.1 or above
WooCommerce 2.1 or later
Thanks again
Hi Cristiana,
yes, it does. The CMS version includes all the WPML plugins. You will find both the most recent versions and the previous ones.
Great!
Thank you very much for your support.
Cristina
Hi there,
I have WP All Import and also the Listify theme. For each listing which I would like to import into Listify, there is a unique identifier. For each unique identifier I have multiple language files (already pre-translated) which I would like to import into Listify (whereby the unique identifier is found across all the language files to denote it is the same listing, just in a different language). I am wondering how can I organise all this information into the Listify theme so that people can toggle into different languages, and how to organise the URLs for example using a subdomain for each language OR putting the language in the URL somehow. I am happy to pay someone to set this up to save me time as well.
Kind regards,
Mike
Hi Mike,
Did you check our WPML All Import plugin? If not, please see the link:
https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/
“I am happy to pay someone to set this up to save me time as well.”
If you need some extra work to be done, that cannot be handled by this plugin or is outside the scope of the support help we provide, please contact one of our certified consultants:
https://wpml.org/documentation/support/wpml-contractors/
I can help you with professional translation. http://www.asimolinguistics.com Please contact me at contacts@asimolinguistics.com
Hi support
I’m trying to buy the WPML full package $195, and are taken to the verified by VISA page. I provide all needed information, but are when accepting taken back to the original page with a statement that saying that “authorisation failed”. What to do?
This is a process that happens inside the payment processor. You can buy WPML with either PayPal or 2checkout. Try the other?
Hi i tried the 2checkout, as i do not have a PayPal for my company. What to do?
Svend
Hello Svend,
Please contact your credit card company to validate this online purchase. This is an error that comes from them.
Write back if you need any further help.
Kind regards,
Hi guys I would love to buy WPML but I am only allowed to purchase from within the economical jurisdiction of the European Union. Can you bill from an EU country or would the invoice come from OnTheGoSystems Inc Hong Kong?
Hello,
I’m not sure what “being allowed to purchase from within the economical jurisdiction of the European Union” means but if you are a business registered in the EU and have a VAT number, be sure to enter it to our checkout page, so that we don’t have to charge you VAT.
On the invoice the our Hong Kong address will appear. Please visit the page and scroll down the screen. You will see the full name that will appear on your invoice. https://wpml.org/faq/getting-your-tax-invoice-after-buying-wpml/
hello,
if there are courses plugins lets say you have additional menu buttons and pages in your wordpress because of that, can these extra menues and pages be manually translated with the wpml plugin ? And if yes, which package do you need to buy ? is the cheapest enough ?
Thanks !
Hello,
it depends on the plugin and how these features were implemented in it. If they were implemented using WP standards, there is a good change they will appear in your navigation automatically and you will be able to translate them using WPML.
If you just need to translate pages and your menu, the Blog version should suffice. Please note that you can buy the Blog version and if it turns out that you need some extra WPML modules that are available only in the CMS version, you can upgrade from the Blog version to the CMS one for the difference in price. You will find a link to do so in your WPML account.
If your course plugin have more elements to translate (more than just posts, pages, menu), please check if it’s available on our “plugins compatible with WPML” list. In that case you will need the CMS version to translate these extra strings/elements.
Hi,
A client of ours has built a website using wordpress and plans to use WPML for multilngual control.
Please let me know what are the options to do the version control for translations in WMPL.
Is there a feature that allows to get a notification when English content is updated, so we know that translations need to be done? Is there a way to export only new content (in xliff format)?
Or are there any additional plugins that need to be installed to be able to streamline updates translation process?
Thanks,
Elena
Hi Elena,
yes, you can use the Translation Management plugin for that purpose (available in the WPML CMS package). Please read the following documentation pages: https://wpml.org/documentation/translating-your-contents/using-the-translation-editor/
https://wpml.org/documentation/translating-your-contents/using-desktop-cat-tools/configuring-xliff-file-options/
https://wpml.org/documentation/translating-your-contents/using-desktop-cat-tools/
Hi Agnes,
Thank you for your reply. My question mostly goes to the updates of the existing content, not to the 1st time translation of the entire content.
Let’s imagine the situation when the entire website is already translated, using translation management plugin. Then the client updates a few pages in source language (in English).
Is there a way to get an automatic notification that there was an update of the English website and some content requires translation? And is there a “smart” way to export only the content that needs to be translated, not going through each individual page?
Yes, WPML can detect it. If you update the original page, the icon of the page/post in the translation panel will change to “Needs update” and this way you easily filter out only these that need translation and send them to your translators again. But please note that the entire page will be sent not just the piece (paragraph) that has changed.
Thank you Agnes. I see that there’s a ‘Don’t include already translated terms in the translation editor’ option. So it applies only if the translation is done in the editor, not for the export in xliff, right (so the xliff will always contain entire page)?
Yes, you are right, only if the translation is done in the editor, not for the export in XLIFF.
Can this Plug in translate the existing database information on my site?
Hello Debbie,
WPML doesn’t translate automatically. It provides you an interface to translate different strings of your website. If your theme is WPML compatible, you will be able to translate all strings, even the ones coming from your theme options. If it’s not compatible you sure still be able to translate pages, posts, categories, tags, menus, etc.
Hi There,
I’d like to be able to create a .com mirror of my .co.uk store for US-based customers. Is this possible? The content, stock, and products will be the same, but the domain and currency would be changed automatically.
Thanks,
Matt
Also, my client also uses WebInterpret, are there any know clashes? Thanks again!
For multilingual stores WPML works with the WooCommerce plugin and its extensions.
Hi Matt, yes, that’s possible. You would need to add another language (please check this hint and then you can use the duplicate option WPML provides and use the and use auto exchange rate feature. Or you can enter the new price manually after your procust is duplicated.
Hi,
Our developer build our website with WPML. WPML expires in 5 days and we want a renewal. But we do not have acces to his account page, so how can we renewal our subscription? Can’t seem to find a way to make a new account and renew with the link that WordPress gives us.
Thanks,
Yvonne
Hi Yvonne, only the subscription owner can renew it. So you would need to ask your developer to do so. He/she needs to log into his/her WPML account and there will be an option to renew. If you would like to have your own subscription to make independant from your developer, you would need to buy it on your behalf.
“you would need to buy it on your behalf.” I mean, to buy a new subscription, with your own email.
Hi,
i’mthinking about to buy a CMS license, but… is there any discount if once i had bought the CMS license and later i want to buy the lifetime?
Thanks
Hi Victor, currently we have an option to upgrade from the CMS version to the Lifetime version for the difference in purchase price (providing your WPML subscription haven’t expired yet). This may change in the future.
That’s a pity, i want to buy a CMS license right now and, in a year, I’ll pay the difference to a lifetime license… would you notify before change the rules?
Thanks
Hi Victor, I wish I could help but it’s difficult to keep track to history with individual customers.
Hi,
Do you guys have any admin demo for this plugin? Especially for the cms package?
Thank You
Hi Alex, we don’t have any demo but our refund policy allows you to test WPML for 30 days. And it’s even better than a demo since you can test it with your own theme and plugins and during that probation period you can even ask questions in our support forum.
Hi,
In the setting, do i need to insert language one by one for example like product A i need to insert twice title name or twice description? Or this plugin got provide one click to translate all page, product and other information?
Thank You
Alex, if you want to duplicate, you can use the bulk edit.
https://wpml.org/wp-content/uploads/2017/09/bulk.png
If you want to translate your products, you need to do it one by one. Please see the screenshots:
https://wpml.org/wp-content/uploads/2017/09/translate-product.png
https://wpml.org/wp-content/uploads/2017/09/translate-products.png
Hi,
The translate one by one is refer to I need to key every simple for every product? If like that, it take too much time.
The one by one translate is refer to I need to click one by one?
Hi Alex, yes, unfortunately. 🙁
Hi, i just checked your plugin is for unlimited website.
is it means once i purchase it, i can install it at many website by not restricted to one only is it?
For the renewal account is it same apply?
Thank you.
Hi,
yes to both of your questions. So you just need to buy one WPML subscription. After the first year, again, you just need to renew it and again, use it for all your websites and websites you build for your customers.
But you’ll make some advertising or something? Some kind of newsletter or something?
I don’t know yet, but let me find out.
Hi Victor, so now the option to upgrade from “CMS” to “Lifetime” is available, but sometime in the future we are planning to remove the option for Lifetime accounts but even if we do so, we will announce it ahead of time so our current ‘yearly’ clients (like you) will be aware of losing the ability to upgrading to Lifetime (which they have now) and you will still be able to upgrade to Lifetime for a few weeks. I hope it helps.
Agnes, thanks, i had just bought the CMS license.
Thank you very much.
Have a nice day