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15,168 Responses to “Pre-sales Questions”

  1. Dan says:

    Hi,

    I’m currently working on the site wheelchairvans.ca to be bilingual in french/english.

    How can I translate words on the page such as:

    Details and Options which are hardcoded in the theme and the attribute lables.

    If I purchase the $79 package will this solve this translation issue?

    Thanks,

    Dan

    • David says:

      Without more details its hard to tell.
      The strings need to be enclosed in gettext functions, in other words, prepared for translation.
      The String Translation add-on will pick up the strings and let you translate them.
      If you find out it doesn’t work for you, you can always ask for a refund within 30 days.

  2. Kerryn says:

    I’m considering buying WPML CMS, but I want to be sure that it will do 3 things in particular:
    i) Will it translate the side bar widgets in different languages e.g. recent post etc.
    ii) Will it allow me to have different social media icons/channels for each different language
    iii) Can I set a user to only access and edit posts for one language
    Thanks!

  3. Porter says:

    Hi! Does WPML directly translate word for word or content for content? Right now we have a free translator that translate word for word and that usually creates more confusion as languages can not be interpreted correctly. Also is WPML compatible with our website?

  4. Claus Wessel says:

    Is danish supported?

  5. Dan says:

    I changing the vehicle catalogue to use woocommerce on http://wheelchairvans.ca

    English page is fine:

    https://www.wheelchairvans.ca/product/dodge-grand-caravan-2017-16-112-by-savaria/

    This is the french page:

    https://www.wheelchairvans.ca/fr/product/dodge-grand-caravan-2017-stow-n-go-17-047-par-savaria/

    There is an issue when toggling back and forth with the languages. Just click on the English link in the top menu.

    How to I translate attribute names such as Conversion, Exterior Colour, Status, and Engine?

    How can I translate elements on the page that I have set myself in the template such as Details and Options?

    I appreciate your help.

    Dan

  6. Mike says:

    I have a site in English and German. Default language is English. I will translate all pages into German but I do not want to translate any posts. They will stay in English.

    My question is: can WPML display the blog posts (in English) on a German language page (i.e. with menu and text – other than blog posts — appearing in German)?

    And, can it do so without me having to duplicate the posts into German. I don’t want to have to add a “translation” of a post that is not really translated.

    Thanks!

  7. Daniel says:

    Hello,

    One question about wpml base pachage Multilingual Blog at 29 $

    Can I translate strings with it ?

    Thank You !

    • Marine Larmier says:

      Hello Daniel,

      Thanks for reaching out!

      No you can’t use the blog version to translate the strings, you need to buy the CMS version of WPML.
      Please have a look at this page: https://wpml.org/purchase/ it explains the main differences between the two offers.

      Let me know if you have any other questions, I’d be very happy to help.

      Have a nice day,
      Marine

  8. For the “Translation for Theme and Plugin Texts” feature, when using translateable strings in a plugin, do these changes persist whenever the source plugin is updated?

    Example: We use Plugin A, which updates every week or so. Using WPML, we translate the phrase “Hello world” in Plugin A to German. Would we need to redo this every time Plugin A is updated, or will WPML remember this string, provided the plugin doesn’t change core related “Hello world”?

    • Marine Larmier says:

      Hello,

      Yes WPML take into consideration your plugin update and you don’t need to re-translate the string.

      Have a nice day,
      Marine

    • Marine Larmier says:

      Hello,

      Yes WPML takes into consideration your plugin update and you don’t need to re-translate the string.

      Have a nice day,
      Marine

  9. Derick says:

    Hello,

    I bought wpml for 79 dollars use it for 1 website but I can see for website usage is unlimited. I want to use the same purchase I’d for my new website. How can I do that ?

    Thank you.

    • mercedes says:

      Hello Derick,
      You are welcome to register WPML on as many sites as you need. Please register the new site in the same way you did it for the first one.

      Kind regards,

  10. Hi, dear WPML team. Yesterday I tried to buy your product, I make payment but didn’t receive any information from you. My email is tigran.manukyan@mersoft.am

    • mercedes says:

      Hello Tigran,
      I see a purchase with your mail of 3 hours ago. I just resent the mail with the credentials, in case you missed it. Please let me know if you need anything else.

      Kind regards,

  11. Daisuke says:

    Dear WPML team,

    I would like my site to have multilingual sliders by using WPML and Metaslider.
    Which version should I purchase?

  12. Anders says:

    Hello,
    When purchasing WPML Multilingual CMS.we received following error message:
    An error has occurred during checkout.
    Please contact the seller and reference the error code below.
    ERROR CODE:PE101

    How can we proceed with the purchase?
    Regards
    Anders

    • Agnes Bury says:

      Hello Anders,
      I checked our records and there are no pending translations with your email, actually there are no records with your email. The PE101 error indicates the problem with a credit card. Maybe it’s not authorized for use in the internet? Sometimes users simply use the browser back button. Please make sure you can use this credit card and try again. If it doesn’t help, please use this form to contact us: https://wpml.org/home/contact-us/contact-form/

  13. Anders says:

    Hello,
    When purchasing the WPML CMS Multilingual we receive following error message:
    An error has occurred during checkout.
    Please contact the seller and reference the error code below.
    ERROR CODE:PE101
    what we can do to finalize the transaction
    Regards
    Anders

    • Agnes Bury says:

      Hello Anders,
      I have just replied to your previous comment. If you still cannot purchase WPML, please use the contact form I shared with you.

  14. Juan says:

    Where can I find the list of languages?

  15. Chris says:

    Hi there,

    Do you have a demo area where I can try out the plugin (given that there is no demo version)?

    Cheers,

    • Agnes Bury says:

      Hi Chris,
      no we don’t. But our refund policy allows you to test WPML for 30 days without any risks. If you are not completely satisfied just fill out the form and we will give your money back, no questions asked.

  16. Chris says:

    Dear WPML,

    Do you have an online preview/demo where we can try out the WPML plugin within the WordPress environment?

    Kind regards,

  17. Tom says:

    Is there a way to test WPML plugin before the purchase?

    • Agnes Bury says:

      Hi Tom,
      no, there isn’t. But our refund policy allows you to test WPML for 30 days without any risks. If you are not completely satisfied just fill out the form from the link I’m sharing and we’ll refund your order, no questions asked.

  18. Pushkar says:

    Can conversion can be done like different domain per language ?
    If yes then how it works ?

  19. Steve says:

    Do you have a preferred WordPress theme that works exceedingly well with your plugin?

    Would https://thrivethemes.com/themes/ work with your product?

  20. JL says:

    How well does WPML interact with SSL. Does it need a special version?

  21. Aziz Khan says:

    hey guys,

    i want to buy a developer version of the plugin, but before buying is there any way that i can add the language pushto? it contains the same Arabic alphabet, i want to add only 2 languages pashto and Persian? can i add my language to the plugin or not?

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