Have a question? Need clarification? Leave a comment here and get an answer.

18,746 Responses to “Pre-sales Questions”

  1. Hi there,

    I´m thinking about purchasing your plugin. But before I have some questions.

    1. Is it enough to purchase the Multilingual CMS plugin? I will need further components, such as BuddyPress Multilingual, GravityForms Multilingual, WPML Translation Management,, WPML String Translation, WooCommerce Multilingual. Are these components included or do I need to to purchase more plugins later on?

    2. I´ve heard that WPML is known to make websites very slow. Is that true? What is your position on that?

    3. Very important for me is the use of different currencies. I´ve read some stuff online about it with your plugin, but I haven´t really figured out, if you can offer what I´m looking for. I would like some bookable products (so not the standard products) to be in different currencies than others. They should also be paid in these currencies, so it would have to be consistens through all over the booking process.
    Example: You book a tour in Berlin Germany, you would pay in Euros. The next day you are in Colombia, so you book a tour and pay it in Pesos.

    Is that possible?

    Thank you so much for your pre sale answers 🙂

    Raphael

  2. My client wants to know if there is an excel import/export feature where they can pull all the text from the website and give it to their translators. They would then import the file or they would manually add the translations.

    Is this possible?

  3. Hi¡ I have this crowdfunding site for social projects that im looking to translate. It works under ignition deck plugin. I´d like to know if its gonna work with this plugin and if it´s any kind of discount for social projects? 🙂 thanks

    • Hello Alejandro,
      Thanks for your interest. We have not tested IgnitionDeck yet but it’s in our queue.
      I am afraid we have stopped supporting non-profits for now. We continue to support the existing ones in our system but we cannot take new ones. You are welcome to buy WPML and try it for 30 days. If it does not suit your needs we will refund you https://wpml.org/purchase/refunds-policy/.

      Hope this helps!

  4. I read an article online that said you could do a full buyout for $195 but I don’t see that offer on your website. How do I sign up for that?

  5. I already have an English website that was professionally translated into Spanish. But we are redesigning the sight and will be adding a few new pages. I would like to use some of the already translated pages and just copy over the text from the old sight. Then I would like to use the auto-translator for the new pages. Is it possible to use both options when and where I want to on the same sight?

    • Hello, yes you can. You will find a link to do so in your WPML account and when you upgrade you will pay the difference in purchase price.

  6. Hi, I am looking at purchasing your plugin. May I ask, are you based in Hong Kong? If so, how come I am getting charged VAT from Spain?

    • The EU requires all companies, no matter where they are registered, to charge VAT. We collect this VAT and pass it to the EU.

      • Hi amir,

        I have a different situtation .

        I have a really big website with the same domain and several subdomains.

        Domain is yotamy.com

        And i also have

        My.yotamy.com
        Buy.yotamy.com
        Sell.yotamy.com
        Groupdeal.yotamy.com
        Import.yotamy.com

        Etc.

        All websites are with the same data base and theme.

        Do i need to register them seperatly ?

        Which subscription do i need ?

        Tnx,
        Yoni

        • I just replied to your previous comment. If you are using WordPress Multisite, you don’t need a separate license for each of your subdomains.

  7. Hi amir,

    I have a different situtation .

    I have a really big website with the same domain and several subdomains.

    Domain is yotamy.com

    And i also have

    My.yotamy.com
    Buy.yotamy.com
    Sell.yotamy.com
    Groupdeal.yotamy.com
    Import.yotamy.com

    Etc.

    All websites are with the same data base and theme.

    Do i need to register them seperatly ?

    Which subscription do i need ?

    Tnx,
    Yoni

    • WordPress Multisite is considered one domain. You need to generate only one key and register it in Network > Plugins > Add new > Commercial

  8. We are interested in this plugin, but need to clarify a few doubts before buying it:

    1. With the wpml multilingual cms for 3 sites, can we choose the 3 languages we want or are they set by default?

    2. Currently we have the plugin qtranslatex installed on our site but once uninstalled it leaves a lot of shortcodes, garbage. I have heard that the plugin wpml can help to clean it up. Is that correct?

  9. Hello! we are an NGO for deafblind people and we need to translate the webpage on several languages. Is it possible to have a free version?

    Many thanks,
    Helen

    • Hello Helen,
      unfortunately, we don’t have any free versions, even for non-profit organizations but thanks for asking.

Leave a Reply

Please leave here comments about this page only.
For technical support and feature suggestions, head to our forum. We are waiting there!

You can use these tags:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>