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22,691 Responses to “Pre-sales Questions”

  1. Hi,

    I just need a bit of clarity on how the plugin works on WordPress. We are looking to translate a website into a few different languages, am I correct in thinking that if we opt for the Multilingual CMS option then the translations could be done automatically meaning we would not need to provide for example a Spanish version it would just do it for us? Thanks

  2. Hello,

    I am using WPML Plugin. After installation of WPML media on my dashboard is getting cleared.
    Media is available in database. But it is not showing on dashboard.

    I have deactivated all the plugins and checked. But it seems to be problem of WPML only.
    Please give me solution for this.


    • Hello, please open a ticket in our support forum and one of our supporters will check what is causing those issues. Please note that you need to be logged in to open a new ticket. Thank you.

    • Hello Kenny,
      I am afraid we do not accept bank transfers. You are welcome to buy with PayPal or your credit/debit card.

      Hope this helps!

  3. Dear WPML we have installed the WPML plugin but since I am trying to update the site and we no longer work with our former website programmer / desinger, I can not understand whether we already have an account or not. If yes, would you be able to tell me the acount name holder or otherwise, we would like to purchase a pack from you.
    I would be very grateful to receive your help on this.

    Kind wishes

    • Hello Maria,
      I have found 2 accounts registered for your site. Let me contact you privately via e-mail about this.

      Kind regards,

  4. I have a question about word packages for WPML’s Advanced Translation Editor machine translation. Are these packages available only for one website or the package is available for all the websites of the account?
    Thank you!

  5. Hi
    Is the currency converter included in the WPML CMS package or is that a separate purchase?

    What I want to achieve is to have my WooCommerce multilingual and multi currency with EUR as the main currency, and USD as “Slave” along with SEK. Is this the prpoduct I want and how much would it cost?

  6. Hello,

    I need to get my word count to get an estimate of the costs for the translation of my page. However, I can’t find the Translation Management page (i do not see the dashboard).

    Kind regards

    • Hello,
      are you a user of WPML? If so, please install the Translation Management plugin first. Feel free to open a ticket in our support forum to get detailed instructions on how to use this plugin.

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