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Pre-sales Questions

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11,099 Responses to “Pre-sales Questions”

  1. Rob says:

    How does a manual translation differ from a machine translation?

    • Amir says:

      Manual translation means that you translate the content yourself, or send it to a person (translator) who will translate it for you. Machine translation means that software translates your content. WPML doesn’t do machine translation. It allows you to translate yourself or send the content to translators.

  2. Marc says:


    I want to buy WPML and wanted to pay through IDEAL. However, I only see creditcard of paypal. What if you don’t have these?


    • Amir says:

      What is ‘IDEAL’? We offer PayPal and 2checkout as payment methods. PayPal lets you pay via a credit card or a wire transfer. For wire transfers, you first need to create a PayPal account.

      • Marc says:

        Ideal is https://en.wikipedia.org/wiki/IDEAL

        We do not use creditcards in our company and neither Paypal (never heard of it or used it). Ideal is faster then creditcard and is like an online direct payment. How can we buy your product without Paypal or Creditcard? Both are not common practice for us nor desirable payment methods.


  3. daanP says:


    (I think you missed my post: February 5, 2016 at 8:47 pm)

    My question remains:

    I have paid for a new version last friday. And now i want to get it working.

    I already had the plugin working last year so its installed in wordpress already. But there is no option in wordpress that says: upgrade to version 3.3.6 or something.

    It says: product expired. Please fill in product key (that is text in my wordpress)

    But how ?

    What can i do to make it work again?

    • Agnes Bury says:

      Hi dannP,
      we don’t work during weekends, that’s why I answered your question today.

      Please see my reply. You will generate the key in your WPML account (Account -> Sites). Please open a thread in our technical support forum for more help.

  4. Umer Cheema says:

    i have a question if i purchase 29$ version and later on if i want to update my version mean i want to update to 70$ is i have to again purchase new plugin of 70$ or my 30$ plugin update to 70$ plugin ?

    • Agnes Bury says:

      If you upgrade to the Multilingual CMS when your current subscription hasn’t expired yet you will pay the difference only: $79 – $29.

  5. antoine gd says:

    hey there,

    i d like to pay my wpml software through paypal but the paypal log do not run.
    so can’t pay and can’t get wmpl

    thanks in advande for your help

  6. Ashif Zubair says:

    i want to buy and pay via skrill, any options available ?

  7. Jackie says:

    Hello ,
    If I purchase a license , can I use it for 2 or more web site ?

    • Agnes Bury says:

      Hi Jacki, yes, you can. You need to buy one WPML subscription and you can use it for all the sites you build (for you or/and your customers).

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