[Résolu] J'aimerais traduire une string mais je n'y arrive pas car son statut est "Waiting for translator"

Hello,

Thanks again for the access,

You should be able to translate that string in the missing languages : lien caché

Since it seemed to be stuck, I had to do the following to fix the issue:

1- Selected that string
2- Clicked on "Delete selected string", this will delete the string and its translations (a reset)
3- Go to WPML > Theme and string localization
4- Select the domain that string came from (in this case, Deveho)
5- Go back to String translation, you should be able to find the string untranslated.

Please let us know if this solved the issue,

Thanks 🙂 !

Hello,

If this is happening for just a couple of strings, I would recommend just resetting them as I previously suggested.

Else, we could dig deep into this if this is a reoccurring issue with multiple strings, but for now, I do not see any errors nor visible issues with these strings.

Also, you might consider checking if these strings were sent to be translated to one of your translators from WPML > Translation management > Jobs, this panel will show you all the pending translation jobs, once you delete a pending job from there, it will only reset the status without deleting any translation.

However, for this case, I wasn't able to find this string anywhere in the queue, which means it might be stuck (a glitch or wrong status in the database).

Hello again,

One way to correct the status for all those string is by running a database query.

After creating a backup of your website , and database, :

Note: When using the below queries, please replace "wp_" with the correct prefix of your site, "wp_" is the default prefix, it could be different for your site.

1- Try running this query

SELECT *
FROM `wp_icl_strings`
WHERE `id` IN (SELECT `string_id` FROM `wp_icl_string_translations` WHERE `status` = '1')

You will see the strings in progress.

2- If you are sure that there is no fault there, you can run:

UPDATE `wp_icl_strings` SET `status` = '0' WHERE `wp_icl_strings`.`status` = 1;

and then run

UPDATE `wp_icl_string_translations` SET
`status` = '0'
WHERE `status` = '1' AND `value` IS NULL;

These two queries will automatically correct the status of every string in the “in progress” status to “Untranslated”

Please let us know if this worked for you, or you could give us access to your database to do it for you if necessary,

Note: We can also offer gift Credits if you want to just retranslate them using automatic translation, if you feel more comfortable doing that instead

Best,

Bonjour,

Merci pour l'accès.
- Dans mon profil, j'ai coché la case "Display hidden languages" car CZ et PL sont occultés
- Dans "WPML > Translation Management > Translators", je me suis enregistré comme traducteur EN>CZ et EN>PL
- Dans "WPML > String Translation" j'ai sélectionné le domaine 'deveho'
- J'ai sélectionné toutes les chaînes du domaine et je les ai renvoyé à la traduction seulement pour CZ et PL
- Les chaînes ont été ajoutées au Panier de traduction
- Dans "WPML > Translation Management > Basket" j'ai envoyé à la traduction sans choisir de traducteur (option "First available")
- Dans "WPML > Translations" comme traducteur je peux voir et ouvrir les deux jobs CZ et PL
Je n'ai pas fait les traductions donc n'importe quel compte traducteur avec les bonnes combinaisons linguistiques (EN>CZ et EN>PL) peut les traduire.

Bonjour,

Au final j'ai du installer le plugin "WP phpMyAdmin" pour accéder à la base de données et pouvoir exécuter les requêtes proposées par Ilyes.

Vous pouvez maintenant traduire les chaînes directement depuis "WPML > Traduction de chaînes".

PS: j'ai désinstallé ce plugin pour laisser votre site comme je l'ai trouvé.