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Split: I get the error message "GTIN is incorrect or duplicate"
Gestartet von: andersonD-4
in: English Support
Schnelllösung verfügbar
Problem:
If you're experiencing issues with invalid or duplicate GTIN, UPC, EAN, or ISBN errors in WooCommerce after integrating with Google, particularly when creating products in a non-English language, you're not alone. This problem arises during the inclusion of new products, updating product stock, and making adjustments in product descriptions.
Solution:
We have replicated this issue and reported it to our development team for resolution in a future release. Although the error message appears, please note that all updated data in the product is still saved successfully when you click Update. The GTIN code is also correctly displayed in the database for both the original and translated products. A fix for this issue is confirmed to be included in one of the upcoming updates.
Please be aware that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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0 |
8 |
Vor 3 Tage, 15 Stunden
Andrey
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Split: some products were translated successfully but not displayed correctly on the front end
Gestartet von: zaimianz
in: English Support
Schnelllösung verfügbar
Problem:
The "color" on the single product page could not be translated correctly.
Solution:
To resolve the issue with the translation of the "color" on the single product page, please follow these steps:
1. Navigate to WPML -> Taxonomy Translation.
2. Select 'Product color'.
3. Scroll down to the Translations of taxonomy color labels and slug section.
4. Translate the name 'color' into each language.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
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0 |
18 |
Vor 3 Tage, 17 Stunden
Itamar
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Translation Issue with Advanced Translation Tool
Gestartet von: marcoC-126
in: English Support
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0 |
37 |
Vor 4 Tage, 9 Stunden
Kor
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Problemas con traducciones enlazadas
Gestartet von: inigoC-2
in: Soporte en español
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0 |
9 |
Vor 4 Tage, 11 Stunden
Paola Mendiburu
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I cannot upgrsade my account to Multilingual Agency
Gestartet von: borcheK
in: English Support
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0 |
2 |
Vor 4 Tage, 12 Stunden
borcheK
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php error log
Gestartet von: Kajari
in: Chat Support
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0 |
2 |
Vor 4 Tage, 14 Stunden
Kajari
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Links zur Shop URL werden nicht automatisch übersetzt
Gestartet von: davidS-113
in: Unterstützung in Deutsch
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0 |
5 |
Vor 4 Tage, 15 Stunden
Bruno Kos
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translate the images in the Norebro galleries
Gestartet von: georgiM-3
in: English Support
Schnelllösung verfügbar
Problem:
If you're experiencing issues with translating images in the Norebro galleries, where the Media Translation doesn't translate the title.
Solution:
We recommend adding the following custom XML configuration code into WPML > Settings > Custom XML Configuration. This should help in translating your gallery images correctly.
<shortcode>
<tag>norebro_gallery</tag>
<attributes>
<attribute type="media-ids">content_images</attribute>
</attributes>
</shortcode>Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
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0 |
7 |
Vor 5 Tage, 5 Stunden
georgiM-3
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Banner image cannot be translated
Gestartet von: georgiM-3
in: English Support
Schnelllösung verfügbar
Problem:
The client is experiencing an issue where the banner does not translate the photo.
Solution:
We recommend adding the following custom XML configuration code into WPML > Settings > Custom XML Configuration to enable the translation of the photo in the banner:
<shortcode>
<tag>norebro_banner</tag>
<attributes>
<attribute type="media-ids">background_image</attribute>
</attributes>
</shortcode>Please check if the banner photo now translates correctly on your site. If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
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0 |
3 |
Vor 5 Tage, 5 Stunden
georgiM-3
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Slug translations never save and editor doesn’t give option to translate, despite correct settings
Gestartet von: barjD-2
in: English Support
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0 |
14 |
Vor 5 Tage, 10 Stunden
Andreas W.
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WPML „Translation Management“ does not load after update
Gestartet von: akakiT
in: English Support
Schnelllösung verfügbar
Problem:
If you're experiencing issues with Translation Management not loading after updating to WPML version 4.7.0, it might be due to a bug related to having many languages active, which affects the database and causes the module to fail.
Solution:
1. Ensure you have a backup or access to a staging site.
2. Disable all other plugins except for WPML plugins.
3. Switch to the WordPress default theme.
4. Check if the issue persists.
5. If the problem continues, revert to the previous version of WPML (4.6.15) manually by downloading it from here.
6. If none of these steps resolve the issue, please provide admin and FTP access to a staging site for further debugging.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, do not hesitate to open a new support ticket at WPML support forum.
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0 |
7 |
Vor 5 Tage, 12 Stunden
Dražen
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connect me to Lucas Vidal de Andrade again. connection lost
Gestartet von: larsS-15
in: English Support
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0 |
3 |
Vor 5 Tage, 12 Stunden
Lucas Vidal de Andrade
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Wrong shipping price (tax issues) for Woo Subscriptions recurring products
Gestartet von: alexanderO-11
in: English Support
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0 |
13 |
Vor 5 Tage, 17 Stunden
Itamar
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Detectar currency con Gelocation y mantener menu de currencies en el header
Gestartet von: jobR
in: Chat Support
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1 |
4 |
Vor 5 Tage, 18 Stunden
jobR
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line breaks are not in the translation.
Gestartet von: frankG-4
in: English Support
Schnelllösung verfügbar
Problem:
The client is using the Advanced Translation Editor in WPML with an Elementor Widget from Brainstorm Force Ultimate Addons. They are facing an issue where line breaks (
) entered in a table cell are not displayed in the Spanish translation, although they work correctly in German, English, and French translations.
Solution:
We recommended the client to deactivate the 'Bigger Segments Switch' in WPML's Advanced Translation Editor settings, which resolved the issue of line breaks not appearing in the Spanish translation.
Additionally, we advised the client to ensure all plugins, including Elementor and WPML, are updated to the latest versions after taking a full site backup.
For more details on related issues, visit the following errata pages:
If this solution does not apply or is outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
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2 |
26 |
Vor 5 Tage, 18 Stunden
Bigul
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