Problem: You have inserted HTML code on your website and noticed that it can be translated in the WPML Advanced Translation Editor on one site but not on another, despite similar settings. Solution: We recommend the following steps to potentially resolve this issue: 1. Edit the page in Elementor and remove any CSS from the HTML widget, leaving only the HTML markup. 2. Move the CSS to your theme’s custom CSS area or another appropriate location, if available. 3. Update the page. 4. Open the translation again and check the results. If the behavior remains the same, the only supported option for translating the HTML content is to disable the WPML Translation Editor for that page and translate it directly in the Elementor editor. For more detailed guidance, please visit Using Different Translation Editors for Different Pages.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client's invoices are being generated in English instead of Bulgarian, despite all strings being correctly set in WPML String Translation. Even manual regeneration of the invoices does not switch them to the correct language. Solution: 1. Verify the plugin used for generating PDF invoices. If it's a third-party plugin, ensure it supports WPML or contact the plugin author for assistance in making it compatible. They can reach out for help via WPML Go Global Program. 2. Check and adjust the source language of strings in WPML > String Translation. If strings are incorrectly assigned, they need reassignment to the correct source language. For guidance, visit How to Change the Source Language of Strings. 3. Ensure all relevant strings, especially those related to invoices, are fully translated and updated in WPML > String Translation. This includes strings from different text domains such as 'admin_texts_woocommerce_....' or 'admin_texts_woo_bg_settings_invoice_prepared_by'. 4. If issues persist, update and scan the relevant plugins for new strings via WPML > Theme and Plugin Localization, then translate these strings. 5. Test the solution with a new order and check both the admin and customer sides for correct language display.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML Support Forum.
Si la solución proporcionada no resuelve el problema o parece desactualizada, recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problema: Se você está enfrentando dificuldades com elementos como strings e links que o WPML não consegue detectar ou encontrar nas traduções, e essas traduções são eliminadas ao entrar na língua padrão, este resumo pode ajudar. Solução: O WPML tem uma funcionalidade para traduzir links internos automaticamente, desde que a tradução já exista no site. No entanto, alguns plugins e temas podem interferir nessa configuração e causar problemas. Se você está utilizando o Internal URL e ele está funcionando corretamente, essa é a melhor abordagem a seguir.
Se esta solução se mostrar irrelevante, desatualizada ou não aplicável ao seu caso, recomendamos que abra um novo ticket de suporte. Também é altamente recomendável verificar os problemas conhecidos, confirmar a versão da correção permanente e verificar se você instalou as versões mais recentes dos temas e plugins. Para assistência adicional, visite nosso fórum de suporte.
