Если данное решение не актуально или не помогло, рекомендуем проверить известные проблемы, убедиться в актуальности версии плагина и установленных темах и плагинах. В случае дальнейших вопросов, пожалуйста, откройте новый тикет поддержки.
Problem: The client is experiencing an issue where WooCommerce products translated from German to English are displayed only as text and not as products on their website using the Uncode theme. Solution: We have identified that the issue occurs specifically with the Uncode theme, as the translated products display correctly when using the Storefront theme. We recommend temporarily deactivating WPML to see if the products revert to their default language and are displayed correctly. This can be tested by visiting the product page without WPML activated. If the problem persists, it indicates that the issue may be related to the theme itself, possibly due to incorrect template assignments. We advise contacting the theme support for further assistance. Additionally, it's important to ensure that you are using the latest versions of your themes and plugins. If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/ and consider opening a new support ticket with us for further assistance at WPML support forum.
Problem: You are experiencing issues with the currency converter on your WooCommerce site, where the currency symbol changes but the amount does not convert correctly for some products. This issue arises because the prices are stored in the wp_postmeta table using comma separators instead of decimal points, which prevents them from being recognized as numbers suitable for calculations. Solution: To resolve this, you need to correct the format in which prices are stored: 1. For simple products, simply re-save each product. This action will update the price format in the wp_postmeta table to the correct decimal point format. 2. For variable products, re-saving the parent product alone will not suffice if the prices are not altered. You must change the price of each variation slightly to trigger the update in storage format. We have created a video to guide you through these steps, which you can view here: Video Guide.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us for further assistance.
You are trying to translate strings in your WooCommerce shop which is coming from the XStore theme using WPML, but translations are not being applied. Specifically, the 'Quick View' string remains in English on the Ukrainian version of the site, and you do not have the 'Look for strings while pages are rendered' option available.
Solution:
We recommend following these steps to resolve the issue:
1) Navigate to WPML>>Support page, and click on the Troubleshooting link. 2) On the Troubleshooting page, click on the following options in the *Clean up* section and wait for confirmation of processing after each one: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Fix WPML tables collation - Assign translation status to duplicated content - Fix terms count - Fix post type assignment - Cleanup and optimize string tables 3) Go to WPML>>Theme and plugins localization. 4) Scan for the *Xstore* theme (parent) from the *Scan strings in themes, plugins and WordPress* Section. 5) Navigate to WPML>>String Translation. 6) Search for the strings and translate them.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: El cliente estaba enfrentando un problema donde las fotos de los productos no aparecían en la versión alemana de su sitio web. Solution: Si estás experimentando este problema, te recomendamos seguir estos pasos: 1. Edita un producto en el idioma original. 2. Ve a la columna derecha -> Bloque 'Idioma'. 3. Selecciona las dos casillas para duplicar la imagen destacada y los elementos multimedia adjuntos. 4. Guarda los cambios. 5. Ve a Woocommerce -> Woocommerce Multilingual & Multicurrency -> Pestaña 'Estado' -> Haz click en el enlace 'Solucionar problemas' (abajo a la derecha). 6. Selecciona todas las casillas y haz click en 'Iniciar'. 7. Espera a que termine el proceso. 8. Borra cualquier memoria cache que pueda existir. 9. Vuelve a guardar los enlaces permanentes y comprueba si el problema desapareció.
Si la solución proporcionada resulta irrelevante debido a que está desactualizada o no se aplica a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Para más asistencia, visita nuestro foro de soporte.
Problem: The client was unable to update existing products to a specific brand, modify the product category, or change the product images. Additionally, there was an issue with product images not updating correctly in the translated version. Solution: We recommended the following steps: 1. Navigate to WCML > Status > Troubleshooting and run the option "Duplicate terms (please select attribute)" to fix the initial issue. 2. Edit the primary language of the product and click "save/update". 3. Retranslate the product to ensure that the brand and category updates are copied to the English language product. For the issue with the images not updating on the translated page, we have split the ticket and are addressing it separately here.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client needed to translate a button labeled 'Book' within their website. Solution: We recommended the following steps to translate the button: 1. Navigate to WPML > Theme and plugin localization. 2. Scan the Hotel Booking plugin. 3. Go to WPML > String Translation. 4. Search for the 'Book' button using the text domain 'motopress-hotel-booking'.
After following these steps, we translated the button into Greek. We asked the client to check if the translation appears correctly.
Please note that this solution might be outdated or not applicable to your specific case. If this solution does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: After migrating content from a test site to a live site, the client faced issues with the translation backend interface where brands were unavailable. Specific problems included the inability to add or update translated products in brand categories, and navigational issues on translated brand pages. Solution: We recommended the following steps to resolve the issue: 1. Navigate to WPML > Settings > Category Translation. 2. Locate Brand (product_brand) and set up different aliases for your brand in different languages. Change 'Brands' to 'Brand'. 3. Click save. We advised the client to check if the issue was resolved by visiting their brand page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: Estás intentando mostrar las páginas de productos traducidas y encuentras el error ERR_TOO_MANY_REDIRECTS si los slugs utilizan caracteres no latinos.
Solution: Te recomendamos implementar el siguiente código en el archivo functions.php de tu tema o mediante un plugin para agregar snippets de código. Este código ajusta el slug de las categorías de productos para evitar el error de redirecciones:
Antes de realizar cambios, asegúrate de hacer un backup de tu sitio.
Si esta solución no resuelve tu problema o si parece estar desactualizada, te recomendamos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si el problema persiste, no dudes en abrir un nuevo ticket de soporte.
