Problem: На переведённой странице товара выбор атрибута отображается как кнопка, в то время как на оригинальной странице он представлен в виде выпадающего списка (Select). Solution: Если вы столкнулись с аналогичной проблемой, мы рекомендуем обновить плагины Variation Swatches for WooCommerce и WooCommerce до последних версий. Это может решить проблему с отображением атрибутов товара.
Если все еще проблема, попробуйте удалить с Вашей базы данных транзиенты данного плагина, которые начинались с _transient_woo_variation_swatches_cache.
Также, перед внесением изменений убедитесь, что вы сделали полный бэкап вашего сайта.
Если данное решение не помогло или кажется неактуальным, рекомендуем проверить известные проблемы и убедиться, что у вас установлены последние версии тем и плагинов. В случае дальнейших вопросов, пожалуйста, откройте новый тикет поддержки.
Problem: If you're experiencing issues with gallery images not updating in translated versions of products when performing bulk status changes from draft to publish, despite having the 'gallery_sync' custom field set to 'translate'. Solution: We recommend changing the setting of the 'gallery_sync' custom field to 'copy' instead of 'translate'. This should ensure that any new attachments are automatically copied rather than needing translation. If this does not resolve the issue, you might need to resynchronize media files. You can do this by navigating to WPML > Support > Troubleshooting, selecting Media, and clicking on 'synchronize taxonomies'. Additionally, you can use the Media Sync option under WPML > Settings to copy all your media to the other language at once. This process might take some time if you have thousands of media files. Furthermore, ensure that the '_product_image_gallery' custom field is also set to 'copy' in the WPML settings. After making these changes, re-save the translation.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: The client reported that URLs for translated products were not correctly reflecting the translated product names, instead showing a generic URL format. Additionally, there was confusion about why products ended up in drafts after being updated and requested for translation. Solution: We advised the client to ensure that the second language products are published and not left in draft status, as draft products are only visible to admins and will display generic URLs. If using the 'Translate Everything' mode, it's possible that new translations are automatically set as drafts needing review. The client should check the WPML settings to adjust this or manually confirm the review of each translation. Furthermore, if the original product was a draft when translated, the second language product would also need to be manually changed to 'published' status after updating the original product.
If this solution does not resolve the issue or seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: El cliente no puede visualizar todos los pedidos en su sitio web cuando diferentes idiomas están activos debido a que el plugin WPML filtra los pedidos por idioma. Solution: 1. Asegúrese de que todos los plugins de WPML estén actualizados a la última versión disponible. 2. Vaya a WPML -> Configuración -> Traducción de tipos de entrada, y si 'shop_order' está configurado para traducirse, cambie la configuración para que no sea traducible. 3. Guarde los cambios y verifique si ahora puede ver todos los pedidos, independientemente del idioma seleccionado.
Si esta solución no resuelve su problema o si la información parece desactualizada, le recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tiene instaladas las últimas versiones de temas y plugins. Para asistencia adicional, visite nuestro foro de soporte.
