Problem: After translating product category taxonomies, cusrev reviews are no longer displayed in the translated categories, showing "Keine Rezensionen vorhanden" instead. The synchronization of product categories does not resolve the issue. Solution: We recommend modifying the code in the Customer Reviews for WooCommerce plugin to ensure compatibility with WPML. Here are the steps: 1. Open the file at
After applying this change, reviews should display correctly across all translated categories.
Please note that this solution might become outdated or may not apply to your specific case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket.
Problema: Nel tuo sito WPML sta causando confusione tra le lingue per quanto riguarda i titoli dei link: nella versione italiana tutti i titoli del menù mostrano quelli della versione inglese. Il contenuto e gli URL sono corretti, ma l'attributo title non viene distinto per lingua come dovrebbe. Soluzione: Se stai riscontrando questo problema, ti consigliamo di fornirci un accesso temporaneo (wp-admin e FTP) al tuo sito per permetterci di esaminare meglio la situazione. È importante effettuare un backup dei file e del database del sito prima di fornirci l'accesso. Assicurati di inserire le informazioni di accesso in modo sicuro e privato, seguendo le nostre politiche sulla privacy e sulla sicurezza.
Se la soluzione proposta non è più rilevante, perché potrebbe essere datata o non applicabile al tuo caso, ti invitiamo a aprire un nuovo ticket di supporto. Ti consigliamo vivamente di controllare i problemi noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni di temi e plugin.
Problem: If you're experiencing issues with translating a plugin string using WPML, specifically within the wc-ajax-product-filter plugin. Solution: We recommend you try the following steps: 1- Open the
3- Rescan the plugin or visit the page on the frontend. 4- Navigate to WPML > String Translation to translate it.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is facing an issue where translated variations of products are being deleted when processing large batches of 30-50 products. This problem arises due to the saturation of session variables during WPML processing, caused by the product template having 10 or more add-on variations. Solution: We recommend using the custom field translation preference "Translate" or "Copy Once" and translating the product using the WordPress editor, as per the WooCommerce Product Add-Ons Ultimate documentation. For detailed guidance, please visit our documentation at https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ Additionally, ensure that each product has unique group and field IDs for its variations. You may need to edit the product in the English language, delete the current groups and fields, and create new ones. Lastly, adjust the custom field "group_order" to have the translation preference "Translate" in WPML > Settings page > Custom Fields Translation, and then create new variations for products in both Italian and English.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: Some products were added, but they are not updating in other languages despite updating and rescanning. Solution: We have investigated your setup and found that the issue might be due to caching. We recommend clearing all types of cache—both at the site level and on the server side—to ensure the data is refreshed correctly.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.