Cant add pay as you go : An error occurred when confirming the subscription: Your account has debt

Schlagwörter: ATE

Dieses Thema enthält 0 Antwort, hat 1 Stimme.

Zuletzt aktualisiert von gerbenv-8 Vor 1 Jahr, 6 Monaten.

Assistiert von: Osama Mersal.

Autor	Beiträge
Juli 9, 2024 um 10:18 a.m. #15919708
gerbenv-8	Background of the issue: I am trying to add pay as you go, but an error occurred when confirming the subscription: Your account has debt. I want to add this again and pay the invoice that is open, but I can't find the place to pay this or what is open. Link to a page where the issue can be seen: versteckter Link Symptoms: An error occurred when confirming the subscription: Your account has debt. I can't see or pay the debt. Questions: Where can I find the place to pay the open invoice? What is the debt that is preventing me from adding pay as you go?

Autor

Beiträge

Juli 9, 2024 um 10:18 a.m. #15919708

gerbenv-8

Background of the issue:
I am trying to add pay as you go, but an error occurred when confirming the subscription: Your account has debt. I want to add this again and pay the invoice that is open, but I can't find the place to pay this or what is open. Link to a page where the issue can be seen: versteckter Link

Symptoms:
An error occurred when confirming the subscription: Your account has debt. I can't see or pay the debt.

Questions:
Where can I find the place to pay the open invoice?
What is the debt that is preventing me from adding pay as you go?