Website goes Down when activating WPML

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Unterstützt die Zeitzone: Europe/Zagreb (GMT+01:00)

Schlagwörter: Exception

Dieses Thema enthält 40 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von Bruno Kos Vor 1 Jahr, 4 Monaten.

Assistiert von: Bruno Kos.

Verfasser	Beiträge
August 31, 2023 unter 7:17 am #14317647
danielE-41	I haven't increased the Memory Limit, it stayed the same and the performance is still the same. Also our Homepage is not loaded the right way, with the OLD WPML we used to have another Homepage - how can we restore it? My bad, we aren't using any Caching Plugin
August 31, 2023 unter 9:06 am #14318419
Bruno Kos Supporter Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français ) Zeitzone: Europe/Zagreb (GMT+01:00)	Memory limit was increased as far as I see, because debug information showed WP Memory Limit 40M and it is 1024M. Can you try caching, something we always recommend? There are various solutions, you can try with any of the: https://wpml.org/documentation/support/using-wpml-with-redis-caching/#enabling-redis-on-your-site https://wpml.org/documentation/plugins-compatibility/optimize-multilingual-website-performance-using-w3-total-cache/ https://wpml.org/documentation/plugins-compatibility/optimize-wpml-powered-site-performance-using-wp-rocket/
August 31, 2023 unter 12:41 pm #14320617
danielE-41	Again, we haven't increased it and it didn't change anything. The website went down several times the last hour and as well, Caching won't help anything here. I need a fix for this.
August 31, 2023 unter 12:47 pm #14320671
Bruno Kos Supporter Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français ) Zeitzone: Europe/Zagreb (GMT+01:00)	Please send me full server debug logs for all these 3 events, not just screenshots with email that the site was down.
August 31, 2023 unter 1:05 pm #14320819
Bruno Kos Supporter Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français ) Zeitzone: Europe/Zagreb (GMT+01:00)	Ok, for the "WordPress database error MySQL server has gone away", in one of the cases we had it was caused because this option was active. I deactivated it and the site seems to load faster for me. Can you check? It is on versteckter Link
August 31, 2023 unter 1:09 pm #14320849
danielE-41	It seems to be better actually. When have you deactivated this? I would like to check if it was before or after our website went down.
August 31, 2023 unter 1:13 pm #14320931
Bruno Kos Supporter Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français ) Zeitzone: Europe/Zagreb (GMT+01:00)	I deactivated it just now, right after you sent me logs as we had some cases where server hit "WordPress database error MySQL server has gone away" and this helped in one of such cases. Each case is different though, but this one was a very recent case (https://wpml.org/forums/topic/performance-issues-6/#post-14300661) where deactivating this also helped.
August 31, 2023 unter 1:15 pm #14320937
danielE-41	That's great! Let me double-check with our customer and keep an eye on it to see if this fixed the issue or not. I'll watch to see if the server goes offline again or not. Thanks! I will keep you posted.
August 31, 2023 unter 1:20 pm #14321009
Bruno Kos Supporter Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français ) Zeitzone: Europe/Zagreb (GMT+01:00)	Sounds like a plan.
August 31, 2023 unter 2:42 pm #14321759
danielE-41	The website is now down again
August 31, 2023 unter 3:14 pm #14322175
danielE-41	Still offline, it seems to penetrate our memory as well
September 1, 2023 unter 5:58 am #14324257
Bruno Kos Supporter Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français ) Zeitzone: Europe/Zagreb (GMT+01:00)	Can you send me error logs of that event only? Furthermore, in order to debug this issue, I will install Duplicator plugin, will create packages and escalate further to 2nd tier. I will exclude all the media files, etc, to keep the package minimal. https://wpml.org/faq/provide-supporters-copy-site/ Let me know if this is OK with you.
September 1, 2023 unter 8:52 am #14325227
Bruno Kos Supporter Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français ) Zeitzone: Europe/Zagreb (GMT+01:00)	I am trying to create a Duplicator package, but it stopped at 65%. I also changed some settings in it, but still waiting. versteckter Link I will get back to you in the case it fails again.
September 4, 2023 unter 9:36 am #14334977
danielE-41	Any updates on this matter? And can we make this ticket not public since we shared a lot of logs as well.
September 4, 2023 unter 11:11 am #14336065
Bruno Kos Supporter Sprachen: Englisch (English ) Deutsch (Deutsch ) Französisch (Français ) Zeitzone: Europe/Zagreb (GMT+01:00)	Given the error log from above - it seems that there might be an issue with SQL server not responding to requests (the rows: #10 /home/dartera/bck.one/wp-includes/functions.php(5388): wp_die() #11 /home/dartera/bck.one/wp-includes/class-wpdb.php(2277): dead_db()) In our opinion, this should be investigated by the hosting, there should be server logs with the same timestamp why this is happening. Perhaps a temporary workaround would be to add a case to check if the result is null and return. To do that, replace : \SitePress::get_current_language in wp-content/plugins/sitepress-multilingual-cms/sitepress.class.php with: function get_current_language() { /** * @var WPML_Request $wpml_request_handler * @var WPML_Language_Resolution $wpml_language_resolution */ global $wpml_request_handler, $wpml_language_resolution; if ( ! $this->this_lang ) { if ($wpml_request_handler !== null) { $this->set_this_lang( $wpml_request_handler->get_requested_lang() ); } return; } if ( ! $this->this_lang ) { if ($wpml_request_handler !== null) { $this->set_this_lang( $this->get_default_language() ); } return; } return $wpml_language_resolution->current_lang_filter( $this->this_lang, $wpml_request_handler ); } Can you try the above? Also, I marked replies with logs as private.

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