Problem: The client is experiencing issues with translating products on their WordPress site using WPML. The translations are stuck at 'in progress', and products are not being translated as expected. Solution: We have confirmed that all systems, including the Advanced Translation Editor (ATE), are now functioning correctly. There may be a short delay as the system processes a backlog of jobs. We recommend trying the translation process again and checking if the issue persists.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and confirm that you have installed the latest versions of themes and plugins. If the problem continues, we highly recommend opening a new support ticket for further assistance at our support forum.
Problem: You are trying to translate a page or post using the Advanced Translation Editor (ATE) in WPML, but the editor doesn't load and keeps spinning. Solution: We recommend testing the ATE again to see if it works now. The issue should have been resolved. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the problem persists, please open a new support ticket at WPML support forum for further assistance.
