Problem: The client is experiencing an issue where images are not visible in the product list view after translating products using WPML, although they appear correctly on individual product pages. Solution: We recommend editing the product using WPML's Advanced Translation Editor and completing the translation there. This approach resolved the issue for previously incorrectly translated products and new translations, ensuring that featured images display correctly in the product list on the frontend. If the problem persists, consider recording the translation process using a tool like Komodo (https://komododecks.com/) and share the video with us for further analysis.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: After updating WPML to v4.9.0, you might encounter a redirect issue that affects the Bricks editor in the default language (Spanish) when the 'Use directory for default language' setting is enabled. Specifically, accessing a Spanish URL with the Bricks editor redirects to an incorrect URL with an extra '/en/' prefix, causing a 404 error. Solution: To resolve this issue, follow these steps: 1. Navigate to Bricks → Settings → Builder. 2. Set the language to 'Site Default'. If the issue persists, you can apply a technical alternative by adding the following code to your theme's functions.php file:
If this solution does not apply to your case or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: If you're experiencing a fatal error when using PHP 8 with the WPML Multilingual & Multicurrency for WooCommerce plugin, and the error disappears when the plugin is deactivated or when using PHP 7.4, the issue might be related to a specific string translation. Solution: We recommend the following steps to resolve this issue: 1. Navigate to WPML -> Strings Translation. 2. Search for "All %s" under the "woocommerce" domain with "Exact match" checked. 3. Edit the German translation to include an "s" after "Alle %". 4. Press Enter to save the change. This adjustment should resolve the fatal error. Please check your site to confirm that the problem is solved.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.