Problema: El cliente experimentaba errores en la consola del navegador y problemas con la base de datos de WordPress, específicamente con tablas que no existían y problemas de conexión segura con WordPress.org. Solución: Nosotros, el equipo de soporte de WPML, identificamos un problema con la clave "WPML(setup)" en la tabla wp_options de la base de datos. Reemplazamos esta clave, lo que resolvió el problema inicial y permitió que el setup de WPML se mostrara correctamente. Recomendamos al cliente realizar el setup y verificar si el problema persiste.
Si esta solución no resuelve tu problema, o si parece no ser relevante debido a que podría estar desactualizada o no aplicar a tu caso, te recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, por favor visita nuestro foro de soporte.
Problem: The client was experiencing a 504 error on their multilingual e-commerce site when accessing a product page in English, despite the page working fine in other languages. The permalink settings were set to 'post name' for general links and 'custom' with a '/product/' base for product links. Solution: Upon further investigation, we discovered that the issue was also related to an outdated theme. The client was using the Deli theme, a child theme of the Storefront theme, which was not updated. After updating the Storefront theme, the 504 error was resolved.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: Wenn Sie versuchen, Seiten automatisch zu übersetzen, erhalten Sie eine allgemeine Fehlermeldung. Solution: Versuchen Sie, die Seite direkt zu öffnen und auf das Pluszeichen zu klicken, um sie zu übersetzen, anstatt über das Translation Management zu gehen. Diese Methode kann als vorübergehende Lösung dienen, während ein dauerhafter Fix in WPML Version 4.9.2 implementiert wird.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihr Problem zutreffend ist. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version des dauerhaften Fixes zu verifizieren und sicherzustellen, dass Sie die neuesten Versionen Ihrer Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
Problem: You are using WPML and ACF on a WordPress site to manage translation settings for nested repeater fields in the Global Options. You have encountered an issue where translations for one of the text fields inside a nested ACF repeater are overwritten by the original language every time you update the Global Options, despite setting it to 'Translate'. Solution: Initially, we recommended setting the parent and nested repeater fields to Copy Once. This approach would copy the structure to English the first time you translate the options page, but any subsequent additions or changes would require manual adjustments in both languages. However, this issue has been resolved in ACFML version 2.2.0. We strongly recommend updating all our plugins to their latest versions by visiting https://wpml.org/account/downloads/. Please ensure to make a full site backup before updating.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
Problem: If you're experiencing a critical issue with WordPress after enabling the WPML Multilingual CMS plugin, it might be due to an insufficient WP Memory Limit set on your server. Solution: We recommend increasing the WP Memory Limit to at least 128MB, ideally 256MB. You can do this by modifying the
wp-config.php
file in your WordPress installation. Insert the following code before the line that says '/* That's all, stop editing! Happy blogging. */':
For more detailed information, please visit our documentation on minimum requirements at https://wpml.org/home/minimum-requirements/. If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
