Exception

Problem:
The client is experiencing an issue where French is still appearing in the menu despite having enabled the setting to hide languages from untranslated pages.
Solution:
We recommend clearing your browser cache as a first step to resolve this issue. It's possible that cached data is causing the French language to still appear even though the settings have been adjusted to hide it. If after clearing the cache the problem persists, please check your WPML settings again to ensure they are configured correctly to hide untranslated languages.

If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket with us for further assistance at WPML Support Forum.