Problem: The client is trying to translate a page using WPML but is unsure how to proceed. Additionally, there is an issue with the page continuously loading. Solution: 1. For the translation issue, we confirmed that the page has been successfully translated into other languages. 2. Regarding the loading issue, it appears to be a critical error when opening the Elementor Editor. We recommend updating all Elementor plugins to their latest versions. If the problem persists, please provide FTP access so we can examine the server logs.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket at WPML support forum.
Problem: You are trying to create a new menu item in a multilingual menu using WPML and synchronize it across different languages. However, you notice that the wording of the menu items in the English and Spanish versions differs from what appears on the live site, unlike in the main language. Solution: First, ensure that the default language settings are correctly configured, as WPML will display the navigation labels based on the default language of your site. When using the WP Menus Sync function, WPML either adds newly translated menu items or indicates that these items have not yet been translated, hence lacking a navigation label. For existing translated menu items with a navigation label, WPML will continue to use the page's title as the navigation label. After synchronizing, you can manually add custom navigation labels for the translated menu items. This behavior is expected and is not indicative of an error.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
