Problem: The client is experiencing a loop issue when users attempt to reset their passwords using the 'WooCommerce Multilingual & Multicurrency' plugin. Instead of being redirected to the password reset form, users are redirected back to the initial form requesting their email or username. Solution: We identified that the issue might be related to the WooCommerce Endpoints (Store URLs) settings in the WooCommerce > WooCommerce Multilingual & Multicurrency > Store URLs section. We recommend checking these settings and ensuring they are correctly configured. Additionally, performing a full backup before making any changes is advisable.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Also, please check the related known issues and verify that you have installed the latest versions of themes and plugins. For further assistance, you can contact us through the WPML support forum.
Problem: You are experiencing issues with sorting products by price in descending order on your site after translating products from Chinese to English using WPML. The sorting works correctly in the Chinese version but not in the English version. Solution: We recommend following these steps to resolve the sorting issue: 1. Increase the WP Memory Limit. For more details, check this link: WPML Minimum Requirements 2. Enable a minimal environment: - Deactivate all plugins except for WPML plugins and WooCommerce. - Switch to a standard WordPress theme. IMPORTANT: Please backup your database and website before proceeding. 3. Bulk edit translation products and re-update them without changes. For more information, visit: Bulk Update Products
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
