500 - Internal Server Error on our website

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Zona horaria del soporte: Asia/Jerusalem (GMT+02:00)

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Última actualización por Mohamed Amine Samet hace 10 meses, 3 semanas.

Asistido por: Itamar.

Autor	Publicaciones
Abril 14, 2025 a las 11:29 #16928865
Mohamed Amine Samet	Background of the issue: I am encountering 500 errors on our website, enlace oculto. We suspect these errors are related to the sitepress-multilingual-cms (WPML) plugin. We believe the server's memory and CPU might be insufficient to handle WPML's operations, especially under high load. We have reviewed the requirements at https://wpml.org/home/minimum-requirements/ and are sharing log files and screenshots for investigation. Please include Pierre Veysset in any communication. Symptoms: 500 - Internal Server Error on our website. Questions: What can be done to resolve the 500 errors related to WPML? Are there specific server requirements we need to meet to prevent these errors?

Autor

Publicaciones

Abril 14, 2025 a las 11:29 #16928865

Mohamed Amine Samet

Background of the issue:
I am encountering 500 errors on our website, enlace oculto. We suspect these errors are related to the sitepress-multilingual-cms (WPML) plugin. We believe the server's memory and CPU might be insufficient to handle WPML's operations, especially under high load. We have reviewed the requirements at https://wpml.org/home/minimum-requirements/ and are sharing log files and screenshots for investigation. Please include Pierre Veysset in any communication.

Symptoms:
500 - Internal Server Error on our website.

Questions:
What can be done to resolve the 500 errors related to WPML?
Are there specific server requirements we need to meet to prevent these errors?