Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.
Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en los foros 6 días a la semana, 22 horas por día.
Etiquetado: Documentation request
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Última actualización por Christopher Amirian hace 5 meses.
Asistido por: Christopher Amirian.
Autor | Publicaciones |
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enero 22, 2025 a las 7:15 am #16621268 | |
juan-antoniod-2 |
Antecedentes del problema: Síntomas: Preguntas: |
enero 22, 2025 a las 8:32 am #16621489 | |
Mihai Apetrei Partidario de WPML desde 03/2018
Idiomas: Inglés (English ) Zona horaria: Europe/Bucharest (GMT+03:00) |
Hola y gracias por contactarnos. No soy hablante nativo de español, pero estoy usando IA para acelerar tu proceso de soporte. Por favor, dime si esto te funciona o si prefieres esperar. Para migrar o copiar tu sitio, te recomiendo usar el siguiente plugin: Puedes encontrar la documentación aquí: Aquí tienes un breve tutorial sobre cómo usar Duplicator: Este plugin también debería encargarse fácilmente del proceso de reemplazo de URLs. Después de la migración, registra WPML en tu nuevo sitio e ingresa la nueva clave: Las traducciones se guardan dentro de la base de datos, por lo que, mientras la migración se complete con éxito, no debería haber problemas. WPML probablemente detectará que el sitio fue movido desde otro lugar, así que solo necesitas configurarlo como una copia: Espero que esta información te sea útil 🙂 Por favor, dime cómo te va. Saludos cordiales, |
enero 22, 2025 a las 1:09 pm #16623123 | |
juan-antoniod-2 |
I will use a translator. Although I apply the translations and they appear as completed, then in the frontend the strings are not translated. |
enero 22, 2025 a las 10:15 pm #16625165 | |
Mihai Apetrei Partidario de WPML desde 03/2018
Idiomas: Inglés (English ) Zona horaria: Europe/Bucharest (GMT+03:00) |
Hi there, Thank you for the update. I'm unsure why this issue is occurring without further debugging. Could you clarify if there are differences between the two environments? Are they hosted on different servers or using different plugins? Additionally, is there any caching (local, server, or CDN) that can be cleared? Was this current site migrated from the initial domain, or was WPML set up from scratch, with translations created directly on this site, which were not present on the other site? Also, were the ACF or Elementor templates also present on enlace oculto? Thank you! |
enero 23, 2025 a las 6:47 am #16625670 | |
juan-antoniod-2 |
Good morning new.toscano.es is a new site. All plugins are installed on the same site. No migration of any element has been done. The simple content, pages and products, is translated correctly. But the ACF fields and Elementor templates do not show the translation, although the translated text appears in the translations planel. |
enero 23, 2025 a las 11:05 pm #16630003 | |
Mihai Apetrei Partidario de WPML desde 03/2018
Idiomas: Inglés (English ) Zona horaria: Europe/Bucharest (GMT+03:00) |
Thank you for the info. That is really strange. 1. Can you give me a link with an example from the backend of a template that you translated and it doesn't show up as translated on the front-end? 2. I would like to kindly request temporary access (wp-admin and FTP) to your site in order to examine the issue thoroughly. The necessary fields can be found below the comment area. When you log in to leave your next reply, please be assured that the information you enter is private and will only be visible to you and me. Our Debugging Procedures I will thoroughly review various settings in the backend to determine if the issue can be resolved. While I will not make changes that affect the live site, it is still advisable to back up the site before granting us access. Should further debugging be necessary, I will create a duplicate and work in a separate, local development environment to avoid any impact on the live site. Privacy and Security Policy We have stringent policies in place regarding privacy and access to your information. For more details, please refer to: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - Before granting us access, please ensure that the site files and database are backed up. If you do not see the wp-admin/FTP fields, please refrain from posting your website details, as they will be made public. Kindly request I enable the private box if you do not see the required wp-admin/FTP fields. You can find the private box by following this link: enlace oculto I will await your response. |
enero 28, 2025 a las 7:20 am #16640005 | |
juan-antoniod-2 |
Hello |
enero 28, 2025 a las 10:43 pm #16644016 | |
Mihai Apetrei Partidario de WPML desde 03/2018
Idiomas: Inglés (English ) Zona horaria: Europe/Bucharest (GMT+03:00) |
Hi there. No, I don't see any information added. I'm reactivating the private fields once again for your next reply. Also, please don't forget about the first question as that will guide me through the backend of your site. |
enero 31, 2025 a las 7:00 am #16654003 | |
juan-antoniod-2 |
Yes, this is the correct url |
febrero 3, 2025 a las 12:53 pm #16662742 | |
juan-antoniod-2 |
I have already enabled your country, you should be able to access |
febrero 4, 2025 a las 8:12 am #16665129 | |
Mihai Apetrei Partidario de WPML desde 03/2018
Idiomas: Inglés (English ) Zona horaria: Europe/Bucharest (GMT+03:00) |
Hi there. I can confirm that I was able to log into the site successfully. Can you also please answer question 1 from here: Thank you. |
febrero 5, 2025 a las 7:24 am #16669115 | |
juan-antoniod-2 |
enlace oculto |
febrero 7, 2025 a las 9:03 am #16678358 | |
Mihai Apetrei Partidario de WPML desde 03/2018
Idiomas: Inglés (English ) Zona horaria: Europe/Bucharest (GMT+03:00) |
Hi there. So, I think the issue we are dealing with here might be related to severe caching. There must be either some cache files on the server, or there might be some active local/server/cdn caching because, even after disabling most of the plugins excepting Elementor and WPML, and even after changing the current theme to a WordPress-default theme, nothing changes on the front-end. Everything looks exactly the same. I even tried from an incognito window and also from a different device. So, probably the translation is saved correctly, it exists and it is published so that it can show up only but your server is serving you a cached version of the page and that's why you are not able to see changes. Can you please get in touch with your hosting provider and see if there is any caching active at the server level? |
febrero 11, 2025 a las 12:09 pm #16691381 | |
juan-antoniod-2 |
I will contact you and let you know |
febrero 11, 2025 a las 1:31 pm #16691901 | |
juan-antoniod-2 |
I have already spoken to the server. In case you don't find a solution, can I get back the money I have invested in translation credits? |