Problem: You are trying to save a translation in WPML but encounter an error. Specifically, you struggle with translating the footer despite following the process of selecting and translating the necessary string. Solution: To resolve the issue with saving translations, ensure that you apply all formatting markers on your translated content. Highlight the words that require formatting and click on the button labeled "Strong Alt - 1" or "Strong Alt - 2". This action should allow you to save the translation correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: You are unable to save translations that contain a hyperlink, which prevents you from completing your translations. Solution: We recommend marking the identical word as in the original text and adding the marker using ALT + 1. This action will set the link just like in the original.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing a white screen when trying to edit translations on a website using GeneratePress, WPML, and Wordfence. The issue occurs specifically when using the WPML translation editor.
Solution: We recommend switching to the 'WordPress Editor' mode instead of the 'WPML translation editor' to avoid the white screen issue. This method was successful for the client. Additionally, check the browser's console for any errors that might provide more insight into the issue. If you're still facing problems, please consult the related forum topic for potential solutions.
If this solution does not resolve your issue, or if it seems outdated, we highly recommend checking the known issues page, verifying you have the latest versions of themes and plugins installed, and if necessary, open a new support ticket at WPML support forum for further assistance.
Problema: Estás intentando traducir el footer de tu sitio web usando WPML y siguiendo la documentación de Divi, pero no puedes finalizar la traducción. La traducción muestra un 80% completado sin más palabras disponibles para traducir, y aunque todo está traducido y guardado, el sistema solicita guardar todas las cadenas. Solución: Si estás experimentando este problema, te recomendamos que intentes los siguientes pasos: - Actualiza la traducción en la misma pantalla que mencionaste. Haz clic en el icono de la rueda dentada que aparece arriba a la derecha. - En la última opción, puedes activar la versión anterior de ATE. Deja un mensaje y guarda los cambios. - Comprueba si el problema se resolvió.
Si esta solución no resuelve tu problema o parece no ser relevante debido a que está desactualizada o no se aplica a tu caso, te sugerimos abrir un nuevo ticket de soporte. Te recomendamos encarecidamente revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si necesitas más ayuda, no dudes en contactarnos en nuestro foro de soporte.
Problem: If you're experiencing an issue where your translation in the Advanced Translation Editor (ATE) is stuck at 97% and keeps reloading without allowing you to save the last translations, this might be due to a glitch in the current version of the ATE. Solution: We recommend that you navigate to the Advanced Translation Editor screen. From the top right section, click the gear icon to open the settings menu. Here, select the previous version of the ATE. Please add a comment in the feedback box and click the send button. After the page reloads, check if you can now access and translate the remaining 3%.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is unable to see and translate specific custom fields in the Advanced Translation Editor, despite these fields being set as 'translatable' in WPML. These custom fields were created using Pods admin and are expected to appear in the translation editor for modification. Solution: If the custom fields include links as text values, they need to be searched for within the Advanced Translation Editor using the search field at the top. By entering "http" in the search field, all links should become visible. This method is necessary because non-visual elements like links are not displayed by default in the Advanced Translation Editor.
If this solution does not resolve the issue or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problème : Vous ne parvenez pas à ajouter des combinaisons de langues à un traducteur. Solution : Si vous rencontrez ce problème, nous vous recommandons de vérifier s'il y a un conflit avec un autre plugin en suivant ces étapes : 1. Désactivez tous les plugins à l'exception de WPML CMS. 2. Passez temporairement à un thème WordPress par défaut, comme Twenty Twenty-one. Si le problème disparaît, réactivez les plugins un par un pour identifier lequel provoque le conflit. Nous soupçonnons que cela pourrait être lié à votre plugin de mise en cache W3. Assurez-vous de sauvegarder votre base de données avant de procéder à ces tests.
Il est possible que cette solution ne soit plus pertinente car elle peut être obsolète ou ne pas correspondre à votre cas. Nous vous recommandons vivement de consulter les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: Estás intentando traducir el header de tu sitio web usando WPML, pero la traducción no se completa correctamente y no puedes actualizarlo bien. Solution: Si estás experimentando este problema, te recomendamos seguir estos pasos: 1. Al traducir el header, en la interfaz que estás utilizando, haz clic en el icono de la rueda dentada que aparece en la esquina superior derecha. 2. Activa la versión anterior de ATE en la última opción disponible. 3. Guarda los cambios y verifica si ahora puedes traducir todos los segmentos correctamente.
Si esta solución no resuelve tu problema o parece no ser relevante debido a que podría estar desactualizada o no aplicar en tu caso, te sugerimos abrir un nuevo ticket de soporte. Te recomendamos encarecidamente revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, puedes visitar nuestro foro de soporte.
