Problem: If you're experiencing issues with WPML where fields show as 100% translated after saving, but the WordPress dashboard indicates incomplete translation with some fields having an orange light, this might be due to a known bug. This issue often occurs when translations are performed quickly, and it seems to affect various fields randomly, particularly when using Elementor and Bricks Builder. Solution: We recommend reopening the translation and saving the segment for a second time. This workaround has helped some clients while we continue to develop a permanent fix. Our developers were aware of this issue and already applied a solution.
If this solution does not resolve the issue or if it reoccurs, it might be due to the problem being outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket for further assistance at WPML support forum.
Problem: The client is experiencing issues with WPML where translations are not appearing or are lost after making changes. This occurs even after using an older recommended version of WPML.
Solution: We recommend the following steps to potentially resolve the issue: 1. Update WPML to the latest version (4.7) and String Translation to 3.3.0. Follow these detailed steps: - Navigate to Plugins -> Add New -> Commercial. - Unregister WPML by clicking the unregister link. - Visit https://wpml.org/account/sites/ and delete the existing site key. - Create a new site key for your site. - Return to Plugins -> Add New -> Commercial on your website. - Click the register link and use the new site key to register. - Click "Check for updates" button to list new versions. 2. After updating, clear all caches and retry accessing the privacy page or any other page. Please ensure to take a full backup of your website and database before proceeding with these steps.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: Sie haben Ihre gesamte Website automatisch übersetzen lassen und möchten, dass die Übersetzungen ohne Prüfung sofort freigegeben werden. Viele Beiträge und Seiten stehen jedoch zur Prüfung an, obwohl sie automatisch übersetzt wurden. Solution: Ein mögliches Problem könnte sein, dass das WP MEMORY LIMIT Ihrer Website angepasst werden muss. Wir empfehlen Ihnen, das WP MEMORY LIMIT zu erhöhen, um die Leistung bei der Verarbeitung der Übersetzungen zu verbessern. Bitte verbinden Sie sich mit dem Server Ihrer Website und öffnen Sie die Datei
wp-config.php
in einem Text-Editor. Diese Datei befindet sich im Stammverzeichnis von WordPress. Fügen Sie folgenden Code kurz vor dem Kommentar
// That's all, stop editing! Happy blogging.
ein:
define('WP_MEMORY_LIMIT', '256M');
Die aktuellen Werte können Sie unter WPML > Support > WordPress einsehen. Sollten die Änderungen nicht wirksam werden, kontaktieren Sie bitte Ihren Hosting-Provider, um diese Einstellungen direkt ändern zu lassen.
Diese Lösung könnte veraltet sein oder nicht auf Ihr Problem zutreffen. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu bestätigen und sicherzustellen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, eröffnen Sie bitte ein neues Support-Ticket.
Problem: Переводы на немецкий, французский, итальянский и польский языки не публикуются, хотя они помечены как выполненные. Переводы на русский и украинский языки опубликованы. Solution: Мы рекомендуем обновить плагин WPML до последней версии 4.7 и его дополнения, чтобы воспользоваться последними исправлениями и улучшениями. Обновления можно проверить и скачать в разделе «Моя учетная запись -> Загрузки» на сайте WPML. Инструкции по обновлению доступны здесь. Перед обновлением рекомендуется сделать резервную копию базы данных. Если обновления не видны, перейдите в раздел Плагины → Добавить новый и нажмите на вкладку Реклама, затем на кнопку «Проверить наличие обновлений». Также рекомендуем временно отключить все плагины, кроме WPML, чтобы проверить, не блокирует ли сторонний плагин публикацию переводов.
Если проблема сохраняется, мы настоятельно рекомендуем проверить известные проблемы, подтвердить версию исправления и убедиться, что у вас установлены последние версии тем и плагинов. Если это не помогает, пожалуйста, откройте новый тикет поддержки.
Problem: If you're experiencing issues with markers being erased when pasting text into the new Advanced Translation Editor (ATE), or if copying the original text does not apply the markers in the new ATE, here's what we've found: Solution: Our developers have identified that in the new ATE, any pasted text is stripped of markers, although existing markers within the editor are preserved unless they are completely overwritten. This behavior was consistent with our previous editor version. We are planning to address this in a future release after further evaluation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You are trying to edit a translation but are being redirected to your admin dashboard instead of the translation editing page. Solution: We recommend running the troubleshooting option "Set Translation Information". You can find this by navigating to WPML > Support > Troubleshooting in your admin dashboard. This should resolve the redirection issue. Please verify if the problem persists after performing these steps.
If this solution does not apply to your situation, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problema: Stai cercando di salvare una traduzione che contiene un link, ma non riesci ad applicare i marcatori. Quando clicchi sul link nella frase, il marcatore non viene applicato alla traduzione selezionata. Invece, appare un banner che suggerisce di saltare per ora. Soluzione: Ti consigliamo di provare a passare alla versione precedente dell'editor. Puoi farlo dalle impostazioni in alto a sinistra.
Se questa soluzione non risolve il problema o se sembra non essere più rilevante, ti invitiamo a consultare la pagina dei problemi noti per verificare se esiste una soluzione permanente per la tua versione. Assicurati inoltre di avere installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti consigliamo di aprire un nuovo ticket di supporto sul forum di supporto WPML.
Problem: The client is experiencing an issue where line breaks are missing in the translated content using the Advanced Translation Editor, causing the layout to differ from the original language. Solution: We recommend resending the translation job from WPML -> Translation Management to see if the issue is resolved with the latest update of the Advanced Translation Editor. Please ensure you have the latest version installed. If the problem persists, we suggest checking our known issues page and verifying that you are using the latest versions of all themes and plugins. If this solution does not apply or is outdated, or if you continue to experience issues, please open a new support ticket. We also recommend reviewing our Privacy and Security Policy before providing access details.
