Problem: You are experiencing site downtime when attempting to show translations in WPML on your WordPress site. This issue occurs when trying to retrieve all translations, causing the site to go down for 2-3 minutes. Solution: We recommend checking your server's RAM capacity as insufficient RAM can lead to such issues. In this case, the client resolved the problem by upgrading their server plan, which provided additional RAM, thus handling the load of retrieving translations without causing downtime. Before making any changes, ensure to back up your database. If you're experiencing similar issues, it might be due to insufficient server resources. We suggest upgrading your server or optimizing your current resources.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to update the homepage translation into Italian, but the updated and translated part is not displaying properly. Translated items are scattered, and pictures are missing. Solution: We accessed your site using the previously provided details and made a minor edit to the homepage in English, then updated it. Subsequently, we updated the Italian translation. This approach should resolve the display issues on the Italian version of the homepage. Please check the Italian homepage to confirm if everything appears as expected.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues and verifying that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: The client is unable to edit the URL of a hyperlink when the entire line of text in a cell is the link text, as experienced while translating a blog post using WPML. Solution: We recommend modifying the HTML structure of the hyperlink. This change should allow WPML to recognize and provide the option to edit the URL in the translation editor.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: Wenn Sie feststellen, dass eine Ihrer Seiten in der schwedischen Übersetzung fehlerhaft und nur fragmentarisch dargestellt wird, könnte dies an einem Übersetzungsfehler im Theme liegen. Speziell wurde ein Fehler in der Datei
structure-wc-global.php
des Flatsome-Themes identifiziert, wo ein Platzhalter in der Übersetzung falsch gesetzt wurde. Solution: Um das Problem zu beheben, sollten Sie folgende Schritte durchführen: 1) Überprüfen Sie auf der Live-Seite die übersetzten Strings unter der Textdomain "woocommerce". 2) Suchen Sie nach dem String "Rating: Rated %d out of 5" und stellen Sie sicher, dass die Übersetzung auf Schwedisch als "Betyg: Betygsatt %d av 5" korrekt wiedergegeben wird.
Falls diese Lösung veraltet erscheint oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Überprüfen Sie auch die bekannten Probleme und stellen Sie sicher, dass Sie die neuesten Versionen Ihrer Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problem: The client is experiencing issues with URLs and an image in the sidebar slider not translating correctly after updating WPML and Elementor. The URLs used to appear in the Advanced Translation Editor (ATE) and the image used to translate both the URL and the image itself. The client has added XML for other translations but is unsure if the same approach can be applied to the sidebar image and URL, which are managed via String Translation. Solution: We recommend translating the strings associated with the sidebar image and URL in the 'widgets' text-domain. This should resolve the issue with the translations not appearing correctly on the frontend. If you're experiencing this issue, ensure that you translate both the URL and the image source strings.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
