Known issue

Problem:
The client is experiencing issues with WPML where translations are not working correctly, resulting in incorrect slug generation, 404 errors, and 302 redirections during checkout. The client also reported that product categories are not updating correctly, and images disappear after updates.
Solution:
We identified that the issues might be related to the AIOSEO Redirect plugin causing redirection errors and 404 errors. We recommend disabling or configuring this plugin to ensure it does not interfere with WPML's URL handling. Additionally, for the slug translation issues, we suggest checking the WPML settings to ensure that the 'Translate slugs' option is set according to your preference (translated or original). If issues persist, it might be helpful to refer to our errata page for known issues related to translated term slugs: https://wpml.org/errata/translated-term-slug-identical-to-the-original-term-slug/.

If this solution does not resolve your issues or seems outdated, we highly recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.

Problema:
Hai creato una pagina generale delle offerte che dovrebbe filtrare attraverso i Tag con il Loop sotto degli articoli. In italiano funziona correttamente, ma in inglese i filtri non si visualizzano correttamente. Ricaricando la pagina con il link salvato in alto del filtro funziona, ma cliccando un altro filtro non va.
Soluzione:
Dovresti aggiornare WPML alla versione 4.7.4, poiché questo problema è stato risolto in tale versione. Per maggiori dettagli, puoi consultare la documentazione di WPML qui: https://wpml.org/errata/elementor-pro-taxonomy-filter-feature-not-working-for-secondary-language/.
Se la soluzione proposta non risolve il problema o sembra non essere più rilevante, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di verificare i problemi noti correlati su https://wpml.org/known-issues/, di verificare la versione della correzione permanente e di confermare che hai installato le ultime versioni dei temi e dei plugin.

Problem:
The client reported an issue where posts translated via WPML were not displaying correctly in English on the front-end. Only a few of the translated posts were visible in English despite switching the language.
Solution:
We advised the client to ensure WPML was registered and updated to the latest version. The client should then edit the default language page using Elementor, make a minor change, save it, revert the change, and save again. This process helps in correctly saving the post in the database, especially since the REST API, which is crucial for these operations, was temporarily disabled. After these steps, the client should re-translate the post. If the issue persists, we recommend visiting our known issues page to check for any related problems and ensure all themes and plugins are up to date.

If this solution does not resolve the issue or seems outdated, please open a new support ticket.

Problem:
The client was unable to activate the WPML Multilingual CMS plugin on their website due to missing database tables such as

wp_icl_languages

,

wp_icl_translations

, and others, causing the site to crash.
Solution:
We recommended the following steps to resolve the issue:
1. Take a backup of the site for safety reasons.
2. Add the following code to the bottom of the

functions.php

file in the theme’s root folder:

function wpml_fix_missing_icl_tables() {<br />    if( function_exists( 'icl_sitepress_activate' ) )<br />        icl_sitepress_activate();<br />}<br />add_action( 'wp_footer', 'wpml_fix_missing_icl_tables' );

3. Visit the site’s homepage at least once.
4. Remove the code after the visit.
For more details, see the errata page: https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/
Additionally, we manually removed the existing WPML plugins, reinstalled them, and added the missing database tables, which resolved the error.

Please note that this solution might be irrelevant if it is outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.