Problem: If you're experiencing issues where changes made to your pages are not immediately visible on the live site, even after saving or translating from scratch, this might be due to a caching conflict with Elementor. Solution: First, ensure you back up your entire site. Then, follow these troubleshooting steps: 1) Navigate to WPML>>Support page and click on the Troubleshooting link. 2) On the Troubleshooting page, execute the following actions in the *Clean up* section, waiting for confirmation after each: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Set language information - Fix WPML tables collation - Assign translation status to duplicated content - Fix terms count - Fix post type assignment - Cleanup and optimize string tables - Show custom MO Files Pre-generation dialog box>>Generate .Mo files If the issue persists, disable the Element Caching option in Elementor by going to Elementor>>Settings>>Features tab. We have also released an errata for this issue, which can be found here: https://wpml.org/errata/elementor-translated-pages-show-stale-content-after-being-updated/
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problema: Stai cercando di visualizzare la traduzione inglese di una serie sul tuo sito, ma nonostante sia presente nel backend, non è associata alla versione italiana. Soluzione: Attualmente, le Series non sono completamente compatibili con WPML. Ti consigliamo di provare questo workaround: https://wpml.org/errata/the-events-calendar-pro-recurring-events-venue-details-and-maps-issues/. Tuttavia, potrebbe non risolvere completamente il problema. È importante la collaborazione con l'autore del plugin per garantire una compatibilità totale, il che può richiedere tempo. Per rimanere aggiornato sugli sviluppi, segui questa pagina: https://wpml.org/errata/the-events-calendar-pro-event-series-new-feature-integration/.
Se la soluzione proposta non risolve il tuo problema o se ritieni che le informazioni siano datate o non applicabili al tuo caso, ti invitiamo a aprire un nuovo ticket di supporto. Ti consigliamo inoltre di verificare sempre le questioni note, di controllare la versione della correzione permanente e di assicurarti di avere installato le versioni più recenti dei temi e dei plugin.
Problema: Il sito è molto lento a caricare e ci sono numerosi errori PHP nel log, specificamente 'product_type was called incorrectly'. Soluzione: Se stai riscontrando un problema simile, potrebbe essere legato a un noto problema con WooCommerce Product Bundles. Ti consigliamo di consultare la documentazione relativa a questo problema su questa pagina. Se la soluzione proposta non risolve il problema o se la documentazione sembra non essere più aggiornata, ti invitiamo a aprire un nuovo ticket di supporto. Ti consigliamo inoltre di verificare sempre che tu abbia installato le ultime versioni dei temi e dei plugin e di consultare la pagina dei problemi noti su problemi noti per confermare la versione della correzione permanente.
Se necessiti ulteriore assistenza, non esitare a contattarci sul forum di supporto WPML.
Problème : Vous souhaitez nettoyer votre base de données qui contient des tables WPML volumineuses et vous voulez savoir s'il est possible de désactiver le stockage des logs WPML. Solution : Nous vous recommandons de ne pas modifier les champs nécessaires au bon fonctionnement de WPML. Pour nettoyer et optimiser les tables de chaînes, vous pouvez naviguer vers WPML->Support->Dépannage->Nettoyer et optimiser les tables de chaînes. Sous cette même page, il y a également un bouton qui permet de supprimer les notifications de WPML, ce qui peut aider à alléger la base de données. Pour plus d'informations sur les tables de la base de données WPML, consultez la documentation ici : https://wpml.org/documentation/support/wpml-tables/ Pour réduire la taille de votre base de données en dehors de la table Options, vous pouvez consulter cette page : https://wpml.org/errata/reducing-size-of-icl_translate_job-icl_translate-and-other-wpml-tables/ Il n'est pas recommandé de désactiver le chargement automatique ou d'empêcher WPML d'ajouter des données à votre table d'options, car cela est nécessaire pour le fonctionnement de WPML.
Si cette solution ne résout pas votre problème ou semble obsolète, nous vous recommandons de vérifier les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: If you're experiencing issues with line breaks not being translated when using WPML to apply translations to content, this might be due to a known issue with WPML's handling of newlines.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problema: Stai utilizzando Avada Theme e hai creato un Off Canvas. C'è un text box che non viene tradotto, nonostante sembri essere stato tradotto sia dall'editor di WordPress sia dall'editor di WPML. Il testo in alto dovrebbe essere 'Loka', ma appare 'Close' come in inglese. Soluzione: Il problema che stai riscontrando potrebbe essere legato a un problema noto con Avada Theme. Ti consigliamo di provare il workaround disponibile a questo link: https://wpml.org/errata/avada-new-off-canvas-elements-not-appearing-as-translated-in-the-front-end/.
Se la soluzione proposta non risolve il problema o se sembra non essere più rilevante, ti invitiamo a verificare la versione della correzione permanente e a confermare che hai installato le ultime versioni dei temi e dei plugin. Inoltre, ti consigliamo di consultare la pagina dei problemi noti (https://wpml.org/known-issues/) per ulteriori informazioni. Se il problema persiste, ti invitiamo a aprire un nuovo ticket di supporto.
Problem: You are trying to translate Elementor templates using WPML, but automatic translations are stuck, and errors appear. Instead of pencils, gear icons are displayed in the translation interface, and templates remain untranslated even after completing the automatic translation. Solution: The issue might be due to a cache feature introduced by Elementor that conflicts with WPML. We have documented this problem and provided a workaround: Elementor translated pages show stale content after being updated To resolve this, follow these steps: - Navigate to
Elementor > Settings > Performance
page. - Disable the Elementor cache.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are using the Salient Nectar Slider on your site and facing issues where the slider images are only displaying in the core language and not in other languages. Additionally, you are inquiring if it's possible to automatically translate URLs to include the correct language code, such as /en. Solution: If you're experiencing this issue, it seems to be a known problem with the Salient Nectar Slider. We recommend checking out the workaround provided in the WPML errata page. Please ensure to backup your database before making any changes. You can find the workaround here: https://wpml.org/errata/salient-theme-nectar-slider-internal-url-is-not-adjusted-automatically/
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Also, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins.
Problem: You are experiencing an issue with WPML's Advanced Translation Editor where the progress bar shows that some segments are not translated or validated, even though all segments have been translated. Additionally, you are unable to click the 'Complete Translation' button, and the translations are not displaying on your site. Solution: We recommend trying the previous version of the Advanced Translation Editor (ATE) as there are known issues with the current version that might be causing these problems. For more details on the specific issue related to line breaks being ignored, please visit https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client is trying to translate a page on their website but is encountering issues with incorrect spacing in the translation. The expected URL for the translated page does not display the content with the correct spacing. Solution: 1. We recommended checking the errata related to line breaks being ignored in the Advanced Translation Editor (ATE). For more details, visit https://wpml.org/errata/line-breaks-are-ignored-when-using-the-advanced-translation-edior/. 2. If using the ATE, ensure to open the translation and look for the gear icon in the top right corner of the editor to access additional settings. 3. If using the Classic Translation Editor, check the HTML tab for any missing
<br>
tags that might be causing spacing issues. 4. If the issue persists, we may need temporary access to the site to further diagnose the problem. Before providing access, ensure a full backup of the site and database is taken, using tools like the Duplicator plugin: http://wordpress.org/plugins/duplicator/.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
