Problem: The client is experiencing performance issues due to the 'wpml-scanning-files-hashing' option in the wp_options table being extremely large (over 1MB) and set to autoload, impacting site performance. Solution: This option stores hashes of files related to active themes and plugins to detect changes during the Theme and Plugin Localization scan. It is generally safe to delete or reset this option, and WPML will regenerate it during the next scan under WPML → Theme and Plugin Localization. Disabling autoload for this option by setting autoload='no' should not affect WPML's functionality, although it may revert to autoload after a new scan. If the issue persists or if the size grows significantly again, we recommend opening a new support ticket. For further assistance, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If this solution does not apply to your case, please open a new support ticket at WPML support forum.
Problem: You are experiencing 504 Gateway Timeouts and significant performance degradation due to increased internal calls to
1
get_field_groups_by_object_type
after updating WPML and ACF Pro plugins. This issue is linked to how ACFML handles field group translations, especially during REST API requests. Solution: We recommend using the
1
acfml_should_translate_acf_entity
filter introduced in ACFML version 2.1.4 to selectively disable translation logic during REST API requests. Here is how you can implement it:
It is advisable to add this snippet in a Must-Use plugin for optimal performance. For more details, refer to the official documentation: ACFML filter documentation, and the release notes: ACFML 2.1.4 release.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
Problem: You are experiencing slow site speed due to over 100 duplicate queries per page when WPML is enabled. Disabling WPML restores normal speed. The issue is traced back to the Bricks theme, particularly its handling of links and calls to
1
url_to_postid
function. Solution: 1. The issue primarily stems from the Bricks theme, not directly from WPML. The theme generates duplicate queries when checking links for aria attributes, which WPML then filters. 2. Switch to a default theme temporarily to confirm if the issue resolves, indicating the problem is with the Bricks theme. 3. Contact Bricks theme support to report the issue and request a fix. Provide them with details of how the theme's handling of links contributes to the excessive queries. 4. If necessary, Bricks theme developers can collaborate with WPML's developers for guidance on adjusting their code.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: Der Kunde berichtet von extrem langen Ladezeiten beim Zugriff auf WPML-Funktionen wie 'Translations', 'Strings', 'Jobs' etc., die 3-5 Minuten dauern. Dieses Problem tritt ausschließlich bei WPML auf, während andere Plugins nicht betroffen sind. Solution: Wir haben festgestellt, dass die Ladezeiten auf der Kundenseite bei unseren Tests etwa 7-8 Sekunden betrugen, was bei einer hohen Anzahl von Beitragstypen nicht ungewöhnlich ist. Es wurden jedoch mehrere Fehler im Zusammenhang mit anderen Plugins gefunden, die die Leistung beeinträchtigen könnten. Wir empfehlen, diese Fehler zuerst zu beheben und dann zu prüfen, ob sich die Ladezeiten verbessern. Falls das Problem weiterhin besteht, bieten wir an, eine lokale Kopie der Website zu untersuchen, um das Verhalten zu testen, wenn nur WPML aktiv ist.
Bitte beachten Sie, dass diese Lösung möglicherweise veraltet oder nicht auf Ihr Problem zutreffend ist. Wir empfehlen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu bestätigen und sicherzustellen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
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