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[Résolu] help refund

Il s'agit du forum d'assistance technique de WPML, le plug-in multilingue pour WordPress.

Il est accessible à tous, toutefois seuls les clients de WPML peuvent y publier leurs messages. L'équipe du WPML répond sur le forum 6 jours par semaine, 22 heures par jour.

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Ce sujet contient 1 réponse, a 0 voix.

Dernière mise à jour par Andreas W. Il y a 1 semaine et 2 jours.

Assisté par: Andreas W..

Auteur Messages
février 19, 2026 à 8:19 pm #17837091
février 20, 2026 à 12:49 am #17837341

Andreas W.
Partisan de WPML depuis 12/2018

Les langues: Anglais (English ) Espagnol (Español ) Allemand (Deutsch )

Fuseau horaire: America/Lima (GMT-05:00)

Hello,

Thank you for reaching out!

You can request a refund within 30 days after purchasing WPML by visiting the following page and filling out the form:
https://wpml.org/purchase/refunds/

As you have been charged recently for a renewal, you are still within the timeframe for a refund.

Please also make sure to disable automatic renewal in your WPML.org account section:
https://wpml.org/account/

Steps:
1) Go to the refund request page: wpml.org/purchase/refunds
2) Fill out the form with your account details.
3) Make sure to disable automatic renewal in your WPML account settings so you don’t get charged again in the future.

In case you were running into issues while translating your site with WPML, we would like to let you know that we are here to assist and provide solutions as fast as possible.

If there is something else I can do for you regarding WPML, please let me know.

Best regards
Andreas