adamZ-12

Problem:
The client is unable to re-register their website on a multisite network using WPML. They followed the standard steps to access the Commercial tab to enter or replace the site key, but the option was not available.
Solution:
We asked the client to confirm whether they were trying to register WPML on the parent site or one of the child sites. For registering WPML on a multisite, we recommended following the steps outlined in our guide on multisite support. You can find the detailed instructions here: https://wpml.org/documentation/support/multisite-support/#register-wpml-multisite.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.