Problem: The client is unable to translate a post because the translation editor shows a blank page, even after refreshing several times. Solution: 1. We recommend making a small edit within the Classic HTML Block of the post, such as adding a blank space at the end of the content, and then saving the content again. This action may resolve the issue. 2. If the problem persists, we suggest clearing the browser's cache or trying to access the translation editor using a different browser. Additionally, ensure that you have a stable internet connection.
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please do not hesitate to open a new support ticket in the WPML support forum.
