Problem: After migrating the server and restoring the backup using the all-in-one WP Migration plugin and re-registering WPML, the client encountered the 'WPML didn't manage to translate this page' problem and an installer support error. Solution: We recommend ensuring that the following domains are whitelisted on your server or firewall:
wpml.org
cdn.wpml.org
api.wpml.org
api.toolset.com
cloudfront.net
Additionally, check if a third-party plugin might be affecting this behavior by temporarily disabling all plugins except WPML and testing this using a default WordPress theme. Before performing any of these actions, please make sure to create a full backup of your site. If the issue persists, please check with your hosting provider to ensure that outgoing connections are not being blocked, which could be caused by firewall rules, security policies, or other server-side restrictions.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with their multilingual product catalog not functioning correctly after catalog synchronization. Specifically, when switching the language to French, Turkish, or Spanish, the product catalog redirects to a 'page not found' error. Solution: We recommend checking the configuration settings for each language in the WPML settings. Ensure that the URL format and language switcher options are correctly set up. It's also important to verify that all translations are published and synchronized correctly across all languages. If these settings are correct and the issue persists, we suggest clearing any cache on the website and re-saving the permalinks settings by going to Settings > Permalinks in the WordPress dashboard and simply clicking 'Save Changes'.
If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, please visit our known issues page at https://wpml.org/known-issues/ to check for related issues. We also recommend confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
