The client was experiencing errors on their Arabic version of the site after updating string translations.
Solution:
We identified that the issue was due to incorrect translation of placeholders within strings. Specifically, the string "%s days" from the "Payment Plugins for Stripe WooCommerce" plugin was not correctly translated into Arabic. We recommend checking and correcting similar translations.
After making these corrections, we suggest taking a site backup, then verifying the functionality by navigating through the Arabic posts, translating a few posts, and making some test purchases to ensure the issue is resolved.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket at WPML support forum.
If you're experiencing a fatal error on the Arabic version of your site, it might be due to incorrect translations in WPML's String Translation. The error specifically occurs when accessing the Arabic version, while the main site functions correctly.
Solution:
We recommend checking the translation of specific strings in WPML >> String Translation. For instance, the Elementor string *New %s* should be correctly translated to avoid format specifier errors. Here's how you can correct it:
%جديد %س
should be changed to
%s أخبار
.
Additionally, ensure the WooCommerce string "%1$s – %2$s" is correctly translated to prevent issues with price range displays. If you're unsure about translating formatting strings, you might consider leaving them untranslated.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
