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Problem:
The client is using Elementor Pro and wants to translate sections created as Elementor Templates while maintaining the visual layout in both languages. They are encountering an issue where the base language is incorrectly set, and they are unsure if using String Translations is the correct approach for translating these templates.
Solution:
1) To maintain the same layout in every language, we recommend following this documentation on translating Elementor Templates with WPML: https://wpml.org/documentation/plugins-compatibility/elementor/
2) If different layouts per language are desired, this documentation provides the best approach: https://wpml.org/documentation/plugins-compatibility/elementor/creating-different-elementor-templates-per-language-with-wpml/
3) If the translated template does not display correctly on the frontend, ensure to provide WPML support debug information from your site by following these steps: https://wpml.org/faq/provide-debug-information-faster-support/
4) Check if the template was translated manually or automatically. If automatic, try making a small change in the default language and re-translate manually. Verify if the WPML editor shows any content for translation, as some widgets might not be compatible with WPML.

If these steps do not resolve your issue or if the documentation links are outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.