Problem: The client is setting up WPML for an English ecommerce store and experiencing issues when running the German translation on a separate domain. After configuring the domain to domain-name.de, products fail with a 'domain-name redirected you too many times.' error, and product categories trigger a 404 page with a strange URL. The product category structure is not correctly translated, and there is an unexpected '/e' added in the URL. Solution: We recommended deactivating all plugins except WPML, WPML Multilingual & Multicurrency for WooCommerce, and checking if the issue persists. This problem might be related to a known issue with WooCommerce Multilingual which causes too many redirects when using shop base with category permalinks. We advised the client to ensure they are using the latest version of WPML Multilingual & Multicurrency for WooCommerce, which includes a fix for this issue.
The client checked the .htaccess file and found the rewrite rules that triggered the redirect loop.
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
