Problem: The client is unable to trigger translations when updating a default language post. They expected a translation prompt but received no response. Solution: We recommended verifying that the code for the WPML Non-Persistent Cache plugin is correctly saved and placed. The correct code should be in a file named
wpml-non-persistent-cache.php
and added to the
mu-plugins
subfolder inside
wp-content
. This plugin helps prevent persistent caching issues that might be blocking the translation triggers.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing an Error 500 when saving any existing posts in WordPress after updating the ACFML plugin. The error is caused by a TypeError in the HashCalculator.php file. Solution: We recommend updating the ACFML plugin to the latest version, which at the time of the support was version 2.1.2. To update, navigate to Plugins > Add New > Commercial tab and then check for updates.
Please note that this solution might be outdated or not applicable to your case. If after following these steps the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please do not hesitate to open a new support ticket with us.
