Problem:
The client is experiencing issues with the WPML Multilingual CMS plugin not working correctly with WooCommerce Product Tabs by Barn2 when WPML is activated.
Solution:
First, we recommend increasing the WP Memory limit to 256M as WPML requires a minimum of 128M to function properly in a minimal environment. The client can add the following code to their wp-config.php file:
define('WP_MEMORY_LIMIT', '256M');This line should be placed just before:
/* That's all, stop editing! Happy blogging. */
After increasing the memory limit, the client should verify the current settings at WPML > Support > WordPress and then complete the translation again. If the hosting provider limits these settings, the client should contact them to request an increase.
For issues with translating WooCommerce Product Tabs, the client should check WPML > Settings > Custom Fields Translation and set the fields from "WooCommerce Product Tabs" to either "copy" or "translate" depending on their needs. If the text requires translation, they should select "translate". If the same settings or numeric values are needed across translations, they should use "copy". After adjusting these settings, the client should edit the original product, save it, and translate it again.
If these steps do not resolve the issue, we advise the client to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that they have installed the latest versions of themes and plugins. If further assistance is needed, please contact our support forum.
