Problem: The client's website has a layout that should display in Italian for the Italian version of the site, but it was showing in English instead. Solution: We identified that this issue had occurred previously with another user and was related to the Woodmart theme. We recommend checking the following forum post for a similar issue: https://wpml.org/forums/topic/issue-with-layout-pages-translation-status-stuck-in-progress/. We applied a workaround by manually translating the layout, which resolved the problem.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
