Problem: You are using WPML with a two-language setup (DK and SE) and the Barn2 product tabs plugin. While global tabs and their labels translate correctly, product-specific tab content does not appear in the SE version. Solution: First, ensure the visibility of the 'Screen Options' panel by adding the following CSS rule in WPML → Languages → Language switcher options → Additional CSS:
Next, ensure the Tab ID (slug) is identical across languages by either creating new tabs with the same title in both languages or editing existing tabs to manually set the same slug. Remember, if you change the slug, you must re-edit the product and re-add the custom tab content. Finally, set the custom fields: • _wpt_override_ to Copy • _wpt_field_ to Translate This setup ensures that the product and its translation share the same custom field setup.
If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket.
Problem: The client reported that their stock is reduced multiple times when an order is processed, observing multiple stock reduction messages in both the original and translated languages. Despite using troubleshooting tools and clearing caches, the issue persisted. Solution: We suggested the client to: 1. Temporarily disable all WPML plugins. 2. Place a new order using the same product as in the problematic order. 3. Check if the same stock reduction issue occurs. This test will help determine if the issue is related to WPML or another factor. If the problem persists even with WPML disabled, it confirms that WPML is not causing the issue. We also recommended testing with only WPML, WooCommerce Multilingual (WCML), and WooCommerce activated, while all other plugins are temporarily disabled, to rule out conflicts with third-party plugins.
The client found that the issue was caused by too many webhooks configured in the payment gateway.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket.
