Problem: The client reported an issue where the main shop-page in English displayed prices in euros instead of dollars when viewed from the US, and the single product page showed prices only in euros. This discrepancy occurred despite using WooCommerce Multilingual & Multicurrency with geolocation-based currency settings. Solution: We initially suggested checking if the issue was related to caching, either via the website cache or the browser cache. After further investigation and testing with a VPN set to the US, it appeared that clearing the cache resolved the issue. We recommended the client to continue monitoring the situation and to clear the cache regularly to prevent similar issues. Additionally, we advised setting up the site in a minimal environment to check for any conflicts with themes or plugins if the problem reoccurred. This involves switching to a default WordPress theme and deactivating all plugins except for WPML, its add-ons, and WooCommerce. If the issue persists, the client should activate plugins one by one to identify the problematic plugin.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are trying to translate the 'new customer order' email from German to English and vice versa using WPML, but instead of seeing the expected translations, the emails display a mix of both languages. Solution: First, ensure that you have translated the email texts using the WPML String Translation. You can find detailed guidance on how to use this feature at WPML String Translation documentation. If after setting up the string translations correctly, the issue persists, it might be due to a specific configuration or a temporary glitch. In such cases, we recommend checking the email templates directly in your WordPress admin under the specified URL to confirm if the translations are applied correctly.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for personalized assistance at WPML support forum.
Problem: You are trying to edit the 'Theme and Plugins Localization' section on your WordPress site and encountered an E_ERROR in wpml-string-translation plugin due to an unknown format specifier 't'. Solution: This issue is recognized as a known problem. Although the specific plugin mentioned in the errata might not be in use, another active plugin could be registering a text domain improperly, leading to this error. For more information and potential solutions, please refer to the errata page: https://wpml.org/errata/flux-checkout-fatal-error-uncaught-valueerror-unknown-format-specifier-t/.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.
Problem: The client is trying to reduce the autoloader data value in their database and has questions about specific WPML-related values and how they affect autoloading. Solution: We recommend the following steps to address the issue: 1. Install a plugin to help reduce the size of WPML tables. You can download it from here. 2. Navigate to WPML > Support > Troubleshooting and perform the following actions: - Clear the cache in WPML - Remove ghost entries - Fix element_type collation - Set language information - Fix post type assignment - Clean up strings and optimize Additionally, the 'wp_installer_setting' is a WP field that holds significant data, including WPML configuration data. Removing this might require reconfiguring WPML, though it won't result in data loss. The 'theme_mods_flatsome-child' is related to your theme and its options, and should be handled with care as well.
If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket at WPML support forum.
