Problem: The client needed clarification on various translation statuses in WPML and the functionality of certain options in the Actions Tab, specifically 'start batch sync' and 'get translation'. Solution: We explained the meanings of the translation statuses: - Completed - Needs update: The translation is complete, but the original content has been updated, necessitating an update to the translation. - In progress - Needs update: The translation is underway, but the original content has changed, requiring the translation to be updated. - Needs update: The original content has changed since the last translation, indicating that an update is needed. - Translation ready to download: The translation is complete and available for download, typically when using an external translation service. If you're experiencing issues with visibility or functionality of 'start batch sync' and 'get translation' options, it might be due to permissions or settings within your WPML configuration. We recommend checking your user roles and permissions.
If this solution does not resolve your issue or seems outdated, please visit our known issues page, verify the version of the permanent fix, and ensure you have the latest versions of themes and plugins installed. If further assistance is needed, we highly recommend opening a new support ticket at WPML support forum.