Problem: The client is facing several issues with a WooCommerce website in a multilingual setup using WPML. The main problems include product categories not displaying correctly in English, a broken layout in the YITH WooCommerce Compare plugin on the English version, and untranslated strings in a 'fast order' plugin. Solution: 1. For the product categories not showing correctly, we recommend creating a separate widget for each language as described in our guide on translating widgets: Translating Widgets. 2. To fix the YITH WooCommerce Compare plugin's layout, copy the CSS from the plugin and paste it into Appearance -> Customize -> Additional CSS. 3. The untranslated strings in the 'fast order' plugin are hardcoded. Contact the plugin authors to wrap these strings in Gettext functions for WPML to translate them. Additionally, the client reported server warnings related to open_basedir restrictions. We advised checking with the hosting provider to review the open_basedir settings and ensure they are not too restrictive. Temporarily hiding these warnings from the frontend can avoid displaying them to visitors while not solving the root cause.
If these solutions do not resolve the issues or if they seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
