Automatic Translation Credits not appearing on site

Etichettato: ATE

Questo ticket contiene 0 risposte, ha 1 voce.

Ultimo aggiornamento da kateH-7 5 mese, 1 settimana fa.

Assistito da: Lauren.

Autore	Messaggi
Agosto 27, 2024 a 6:55 pm #16111871
kateH-7	Background of the issue: When i go Translation Management -> Tools -> Automatic Translation it only shows the option to Copy Migration code. it doesnt show the option to see the Connected Sites or any other option. We have assigned 69000 credits to totara.com in our account, but it does not show in the CMS that the site has any credits. Symptoms: Questions: How can we get access to these translation credits? Why can't we see the connected sites or any other account information in that Tools section?

Autore

Messaggi

Agosto 27, 2024 a 6:55 pm #16111871

kateH-7

Background of the issue:
When i go Translation Management -> Tools -> Automatic Translation it only shows the option to Copy Migration code. it doesnt show the option to see the Connected Sites or any other option. We have assigned 69000 credits to totara.com in our account, but it does not show in the CMS that the site has any credits.

Symptoms:

Questions:
How can we get access to these translation credits? Why can't we see the connected sites or any other account information in that Tools section?