Problem: The client is experiencing an issue where only a part of the translated content is visible on the frontend of their website, despite having fully translated the pages using the Advanced Translation Editor (ATE). This problem started occurring recently, even though everything was functioning correctly until two days ago. Solution: We recommend checking the current memory usage in your WordPress setup. You can find this under WPML > Support > PHP. If the WordPress memory limit (WP Memory Limit) is close to or above 128M, it should be increased to at least 256 MB. To do this: 1. Connect to your website's server and open the
wp-config.php
file located in the WordPress root directory. 2. Add the following line of code to increase the memory limit:
define('WP_MEMORY_LIMIT', '256M');
Place this line just before the comment:
// That's all, stop editing! Happy blogging.
3. If you are unable to change these settings, contact your hosting provider as they might need to adjust these settings directly. 4. After increasing the memory limit, edit the original content of the page using Elementor, save the changes, and then reapply the translations in the WPML Translation Editor. If the issue persists after following these steps, it might be due to other reasons. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem still exists, please open a new support ticket for further assistance.
