Problem: The client needs to export the WPML configuration and is encountering a 403 Forbidden error when trying to access the XML file via Multilingual Tools. This error typically indicates that the server understands the request but refuses to authorize access, possibly due to server permissions, security settings, or firewall rules. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Temporarily disable all non-essential plugins, keeping only the required WPML plugins active. 2. Switch to a default theme, such as Twenty Twenty-One, to rule out any theme-related issues. 3. If the problem persists, consider installing your site on a local server (e.g., using LocalWP or XAMPP) to determine if it’s a hosting-related problem. Please ensure to back up your database before making any changes.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
