Problem: The client is unable to connect to the WPML Advanced Translation Editor.
Solution: For this issue, we recommend the following steps: 1. Navigate to Plugins > Add new > Commercial tab. 2. Un-register and then re-register your site with a new sitekey. 3. Go to WPML > Settings > Translation Editor. 4. Select Editor for new translations: Classic Translation Editor and save. 5. Reload the page and switch back to the Advanced Translation Editor. For detailed instructions, please refer to our documentation:
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket for further assistance. You can do so at the WPML support forum.
