Problem: Issue was with WooCommerce Discount 3rd-party plugin for WooCommerce. Client assume that it is relevant to WCML.
Solution: During my investigation, I tested this case with only WooCommerce and WooCommerce Discount plugins enabled, and I was able to reproduce the issue. However, the issue is not persistent and behaves inconsistently. I shared screencast to show an example
Problem: The client is trying to manage translations for pages on their website and finds the block-based interface of the Advanced Translation Editor (ATE) complicated, especially when dealing with bolded content. They are wondering if they can use the simpler interface similar to the one used for translating categories.
Solution: We explained that the block-based interface is part of the ATE, which offers features like translation memory and glossary to help manage translations efficiently. For content with formatting, ATE detects this and allows the application of formats in translations easily. If the client prefers a simpler interface, they can use the Classic Translation Editor (CTE), which is more straightforward but lacks features like automatic translation and glossary support. We also advised against switching between ATE and CTE for the same content as it may lead to loss of translations. For pages not yet translated, the client can use ATE and opt for automatic translation on demand by adjusting settings in WPML -> Settings -> Translation mode to 'Translate what you chose' and then selecting content for translation in WPML -> Translation Management.
It's important to note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problem: You are trying to translate WooCommerce variable products, but images, variations, and some meta data are missing in the translated products. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Navigate to WooCommerce > WooCommerce Multilingual > Attributes tab. 2. Select the attribute from which the variation was created. 3. Click the Synchronize attributes button at the bottom.
Next, go to WooCommerce > WooCommerce Multilingual > Settings tab, click on the Troubleshooting link (bottom right), and select: - Sync products variations - Fix translated variations relationships
Click Start to synchronize variations across languages.
If the issue persists, navigate to WPML > Support > Troubleshooting page and press: - Clear the cache in WPML - Synchronize posts taxonomies (select 'product' and 'Variation') - Assign translation status to duplicated content - Set language information
This solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
