Problem: The client was unable to translate a string in the 'YITH WooCommerce Request a Quote' plugin, and the translation was not reflecting on the frontend even after clearing the WPML cache and re-scanning the plugin strings. Solution: We accessed the backend and discovered that the button text the client wanted to translate had not been registered for translation. Following the steps outlined in our documentation on how to find strings that don’t appear on the String Translation page, we registered the 'Update List' text for translation and provided a Portuguese translation using Google Translator. We then instructed the client to adjust the Portuguese translation as needed.
If this solution does not apply to your situation, or if it seems outdated, we recommend checking the related known issues and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
