Problem: You are trying to translate with the Advanced Translation Editor (ATE) from WPML and encounter issues where you cannot handle or delete mentioned code in the editor. The editor prompts you to save all sentences before completing the translation, which isn't possible. Solution: We logged into your site and switched the ATE to use the previous version (Gen2 instead of Gen3). Here are the steps we took: - For a blog post, we changed the translation setting from the WordPress editor to the WPML translation editor. This adjustment allowed the segments to be correctly split and translated. - For a form marked as "Pending review," we approved the translation, made a minor edit to the original form (like adding a space at the end of the title), and saved it. Then, we edited the translation to see the correction and saved it.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client was unable to see the automatic translation tab under 'translation management' in the WPML settings on their WordPress site. Solution: We recommended that the client ensure they have selected the 'Advanced Translation Editor' instead of the Classic Translation Editor under WPML > Settings. This change is often necessary to display the 'Tools' tab within WPML > TM.
If this solution does not resolve the issue or seems outdated, or if it does not apply to your specific case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
