Problem: You are trying to create a translation for a page using WPML, but when you click the + icon to start the translation, it redirects you to the WPML dashboard and the page fails to load. Additionally, you encounter an error stating 'This website is under heavy load (queue full)'. Solution: First, ensure that your website is not experiencing high traffic that could be causing the server to reach its capacity. If the traffic is normal, we recommend clearing the cache on your website, server, and browser as these can sometimes resolve issues of pages not loading correctly. If the problem persists, it might be due to a temporary server issue, in which case, trying again after some time may be beneficial.
If these steps do not resolve the issue, or if the solution provided here becomes outdated or does not seem applicable to your case, please visit our known issues page to check for any related issues. Also, ensure that you have the latest versions of themes and plugins installed. If the problem continues, we highly recommend that you open a new support ticket with us for further assistance.
