Incorrect invoice data

Dies ist das technische Support-Forum für WPML – das mehrsprachige WordPress-Plugin.

Mitlesen können alle, doch nur WPML-Kunden können hier Fragen veröffentlichen. Das WPML-Team antwortet im Forum an 6 Tagen pro Woche, 22 Stunden am Tag.

Dieses Thema enthält 9 Antworten, hat 2 Stimmen.

Zuletzt aktualisiert von mercedes Vor 1 Jahr, 4 Monaten.

Assistiert von: mercedes.

Autor	Beiträge
Januar 16, 2024 um 5:01 pm #15191461
alexanderS-93	Client is using pay-as-you-go and states that the data in the invoices is greater than the amount he actually used.
Januar 17, 2024 um 10:16 am #15193992
alexanderS-93	Hello, I havent solved this problem yesterday. I would need an assistance of your financial department. Invoicing amount lower than what you booked from my bank account. Thank you for your assistance.
Januar 17, 2024 um 9:15 pm #15197195
mercedes Unterstützer Sprachen: Englisch (English ) Spanisch (Español )	Hello Alexander, Here are the invoice details: 3.1.2023 14,10 USD. Invoice ID ATE-421656. 3.4.2023 1,65 USD. Invoice ID ATE-479126. 5.6.2023 0,54 USD. Invoice ID ATE-526191. Can you let me know what you see booked in your bank account? Thanks!
Januar 17, 2024 um 9:54 pm #15197234
alexanderS-93	I have made a check on payments and bookings....see enclosed. Yellow should be ok, white is still pending. My question is for what is the current pending payment if all december 2023 and january 2024 invoices are again with 0USD?
Januar 18, 2024 um 4:15 pm #15201310
mercedes Unterstützer Sprachen: Englisch (English ) Spanisch (Español )	The pending payment for 3.32 USD is for the usage of 6420 credits during December 2023. The subscription is registered with the email address buchhaltung@alegerglobal.com and is one the one which currently has this debt. The invoices for 0 USD are for the other subscription
Januar 19, 2024 um 3:12 pm #15205515
alexanderS-93	Mercedes, does it mean that there is a copmpletely new log in? The only log in I have is alexanderS-93 under info@alegerglobal.com
Januar 19, 2024 um 3:17 pm #15205540
alexanderS-93	november invoice is 0 and december invoice is not available but payment is pending
Januar 19, 2024 um 3:19 pm #15205556
alexanderS-93	l
Januar 23, 2024 um 12:48 pm #15216625
alexanderS-93	Mercedes, did you find the invoice for the pending payment of 3 USD?
Januar 23, 2024 um 2:13 pm #15217539
mercedes Unterstützer Sprachen: Englisch (English ) Spanisch (Español )	Hello Alexander, Yes, it belongs to the subscription for Pay-As-You-Go registered with the email address buchhaltung@alegerglobal.com I can send you a link for you to process the payment. Please confirm.

Das Thema „[Geschlossen] Incorrect invoice data“ ist für neue Antworten geschlossen.