Este hilo está resuelto. Aquí tienes una descripción del problema y la solución.
Problem: The client's website is experiencing issues with template colors and layout in the Spanish version after the latest WPML update. The issues include incorrect colors in the shop, a disorganized homepage layout, and misaligned or incorrectly styled content boxes. Solution: We identified that the problem is related to the Kirki Customizer Framework. We recommend selecting Spanish in the language switcher, then navigating to the settings of the Kirki Customizer Framework to ensure all settings are correct.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.
Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en los foros 6 días a la semana, 22 horas por día.
Hi there, Our website is experiencing issues with the template colors and layout after the latest WPML update.
The English and French versions of the site display perfectly — the shop, homepage, layout, and all content blocks look correct.
However, the Spanish version is still affected and shows several design issues:
The shop displays incorrect colors (mainly blue).
The homepage layout appears disorganized.
Several content boxes (“boxes”) are misaligned or incorrectly styled.
Some text positions and colors appear altered.
This issue affects practically the entire Spanish version of the website. The other languages (EN/FR) remain unaffected.
I can give you temporal access if you want, to our website. I have talked with elementor and they tell me that this is not part of their average problem, that we have to talk with our language provider.
He visto que el problema está relacionado con Kirki Customizer Framework.
Dime desde donde se añaden esos ajustes, lo que puedes probar es seleccionar el español en el language switcher, luego ve a los ajustes de Kirki Customizer Framework y asegurate que están todos correctos.
Para pasarlo al segundo nivel, ¿me da permiso para instalar el plugin File Manager para poder ver los archivos? También necesito permiso para instalar el plugin Adminer para poder ver si hay ajustes diferentes para el idioma español en la base de datos. Lo raro es que para el otro idioma secundario funciona.
