Problem: You are unable to add a different URL in a Custom Post Type field for the English version of your website, as the URL field is blocked. Solution: We recommend checking the workaround provided on the Advanced Custom Fields - Inability to Translate External Links in Same Fields Across Languages page. This should help you unlock the URL field and allow you to add different URLs in your Custom Post Types.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problème: Après avoir traduit les templates "Header" et "Footer" via Translation Management, une erreur 500 apparaît lors de l'accès aux pages traduites. Le client a reçu un message d'erreur indiquant un "Crash du site web". Solution: 1. Nous avons recommandé d'activer le journal de débogage de WordPress pour identifier les erreurs potentielles. Pour cela, modifiez le fichier wp-config.php comme suit:
2. Après avoir activé le débogage, une erreur liée au plugin jet-compare-wishlist a été identifiée. Nous avons conseillé de désactiver ce plugin pour résoudre le problème. Si cette solution ne résout pas votre problème ou semble dépassée, nous vous recommandons de consulter les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support.
Problem: You are using WPML and encountered an error: Uncaught Error: WPMLStringTranslationInfrastructureStringGettextRepositoryFrontendQueueJsonRepository::get(): Return value must be of type array, null returned. Solution: We are currently investigating a similar issue. In the meantime, we recommend following this workaround to help resolve the issue. Please ensure that you back up your database before making any changes. For detailed instructions, visit WPML Errata.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: You are experiencing a critical error when trying to access the WPML admin panel, resulting in a fatal error message instead of the expected admin panel. Solution: We are currently investigating a similar issue. In the meantime, we recommend following the workaround provided here: WPML String Translation error fix. Please ensure that you back up your database before making any changes.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are experiencing issues with badly encoded characters when importing a glossary CSV file into WPML. Solution: 1. Initially, we identified an issue with special characters being badly encoded during the import process. We documented this problem in our errata, which you can check here. 2. We have resolved this issue, and the fix has been released to production. Please verify by importing your CSV file again to see if the problem with character encoding has been resolved.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at here, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problema: El cliente no podía realizar traducciones al inglés ni acceder a la versión en inglés de su página principal después de realizar actualizaciones en el idioma principal. Además, enfrentaba un error de redirección ERR_TOO_MANY_REDIRECTS al intentar acceder a la página en inglés. Solución: 1. Se sugirió al cliente verificar una solución para el error ERR_TOO_MANY_REDIRECTS en la documentación de WPML: https://wpml.org/errata/woocommerce-multilingual-too-many-redirects-error-when-using-shop-base-with-category-permalinks/. 2. Se pidió al cliente actualizar todos los plugins y temas desactualizados. 3. Se añadieron créditos de traducción a la cuenta del cliente y se asignó la página de inicio para traducir a través de WPML -> Administración de traducción. Luego, se utilizó la función de traducción automática para completar la traducción y se guardaron los cambios.
Si la solución proporcionada no resuelve tu problema o parece no ser relevante debido a actualizaciones posteriores, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente e instalar las últimas versiones de temas y plugins. Para más asistencia, no dudes en contactarnos en el foro de soporte de WPML.
Problem: You have updated all plugins, but the 'save and complete' function in the Advanced Translation Editor is still not working. The field greys out, and the 'save and complete' button does not respond to clicks or the Ctrl+Enter shortcut. Solution: We suspect you are experiencing a known issue with the Advanced Translation Editor when using the Ctrl+Enter shortcut. We recommend trying the workaround provided in the following documentation: Advanced Translation Editor error while using Ctrl+Enter.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket with us for further assistance at WPML support forum.
