Problem: The client is using WISDM Reports for course reports and encountered an issue where reports for courses in the secondary language (Estonian) are not being generated correctly. WISDM Labs identified that WPML is not producing the expected path, which is causing the problem. Solution: We asked the client to confirm if they are using this plugin: https://wordpress.org/plugins/wisdm-reports-for-learndash/. We also requested more information about the specific issue with WPML's path generation. Additionally, we suggested that WISDM Reports developers might consider joining our Go-Global Program to work towards compatibility. We noted that LOCO Translator is typically used for translating themes and plugins, not for fixing path generation issues in WPML.
If this solution doesn't look relevant, please open a new support ticket in the WPML support forum.
Problem: The client is experiencing an issue where switching to a non-default language on their online courses website results in incorrect URLs for the courses. Additionally, the client is unable to find certain strings for translation in the WPML String Translation section.
Solution: For the URL issue, we recommended checking the theme's documentation regarding WPML compatibility, which states that languages by parameters are not supported. We advised the client to change the URL format to 'directories' in WPML > Languages > Language URL format and then resave the permalinks.
If the provided solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket in our forum: https://wpml.org/forums/forum/english-support/
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