Problem: You are trying to update some text in the English translation of your website using WPML. Although the tool shows the updated text correctly, the front end of the website still displays the old text. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Open the page in the original language. 2. Make a small change (for example, add a space or edit a word) and update the page. 3. Then open the WPML Translation Editor and complete the translation again.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are using WPML and want to understand how translations are affected when you modify the original source content after modifying a translation, including changes like images or alignment. Solution: When you modify the source content, we will ask you to translate the segment again, as there won't be a matching segment in your Translation Memory. The translated sentences in the Advanced Translation Editor are saved to the translation memory and will not be translated automatically again. For more details on how WPML tracks your translations, we recommend reading our documentation here: https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: The client is experiencing an issue where automatic translation is not starting on their development site. They had previously opened a ticket which was closed without their response, and they confirmed that this is not related to a lack of credits as they have already purchased a credit package. Solution: We recommend working with the hosting service support to enable the REST API on the site, as this should resolve the issue with automatic translation not starting. If this solution does not resolve the problem or if further assistance is needed, please contact our support team.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket.
