Problem: The client was having trouble understanding the AI-generated instructions for adding a Custom XML Configuration in WPML and was unsure if their setup was correct. Solution: We reviewed the client's XML configuration and confirmed it was mostly correct. We made a minor adjustment and suggested the following steps to ensure the changes take effect: 1. Verify the XML configuration. 2. Make a small change to the original page (e.g., add a character to the title) and update the page. 3. Revert the change and update the page again to trigger a new translation job. 4. Check the translation editor to ensure all links appear correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client was unable to translate certain texts within shortcodes on their website using WPML. Specifically, texts within 'Expand Toggle' and 'Vertical Tabs' shortcodes were not appearing in the Advanced Editor or string translation. Additionally, the 'READ MORE/READ LESS' buttons were not available for translation. Solution: We recommended adding specific attributes to the WPML's Custom XML Configuration to ensure these texts and buttons are recognized and translatable by WPML. Here is the code snippet that we provided:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client was unable to find the 'Read More' text in the string translations after translating their website into French and German using WPML. This text is part of a button used in several places on their website. Solution: We recommended adding a custom XML configuration to WPML to handle the translation of this specific element. Here are the steps we suggested: 1. Create a custom XML configuration for the 'Read More' button. You can follow the guide on how to do this here: Translate Custom Shortcodes with WPML. 2. Add the following XML code to WPML → Settings → Custom XML Configuration:
3. Modify the original page slightly and save it. Then, revert the changes and navigate to the WPML translation editor to update the page translation.
Please note that this solution might be outdated or not applicable to your specific case. If this solution does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
I'm experiencing an issue with my Wordpress theme, Uncode. When I translate pages, the Page Options do not automatically update to the translated pages. This means I have to manually search for and change these options directly on the page each time.
Solution:
To resolve this, you can set the custom fields (which the Page Options seem to be) to be copied when a new page is created. Follow these steps:
